Senior Product Manager, Remote Build

<div class="content-intro"><h2><strong>About Remote</strong></h2>
<div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.<br><br><span class="discussion-id-2f7cb4da-dab4-8068-a80f-001c50b2d808 suggestion-update notion-enable-hover" data-token-index="0">With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.</span><br><br>We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.</span></div>
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<div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!</span></div></div><h2><strong>What this job can offer you</strong></h2>
<p>This is an exciting time to join Remote as the <strong>Senior Product Manager, Remote Build</strong>, helping customers connect their existing systems, workflows, and applications to Remote's global employment platform.</p>
<p>Remote Build supports customers who need expert guidance and delivery support to integrate Remote with the tools and processes they already use. You'll help shape integrations and apps that are reliable, scalable, easy to adopt, and grounded in Remote's deep expertise in global employment, payroll, and compliance.</p>
<p>Your mission is to make every customer engagement compound — turning recurring integration and app needs into repeatable, high-quality experiences that deliver meaningful outcomes for customers and the business.</p>
<h2><strong>Key Responsibilities</strong></h2>
<ul>
<li><strong>Integration Architecture &amp; Design:</strong> Lead deep-dive technical discovery into Remote’s APIs and partner APIs. Understand data mapping, data flows, authentication flows, API keys, edge cases, and compliance requirements across 100+ countries.</li>
<li><strong>Customer-Led Prioritization:</strong> Prioritize integration and app work based on customer needs, product impact, technical feasibility, operational complexity, and repeatability.</li>
<li><strong>Cross-Functional Orchestration:</strong> Serve as the connective tissue between engineering, design, operations, GTM, sales, CX, and partners. Translate customer and partner requirements into clear technical specs, manage dependencies, and unblock delivery.</li>
<li><strong>Quality &amp; Reliability:</strong> Sweat the details of data accuracy, sync reliability, error handling, observability, and supportability so integrations work well in real customer workflows.</li>
<li><strong>Measure Integration Impact:</strong> Establish and track KPIs for technical performance, customer outcomes, and business impact, including adoption, reliability, retention, and customer satisfaction.</li>
<li><strong>Repeatable Patterns:</strong> Codify repeatable patterns, reference architectures, and implementation playbooks that help customers adopt integrations and apps faster.</li>
<li><strong>Drive Product Feedback:</strong> Turn integration learnings into clear, actionable feedback for Remote teams — what to add, fix, and improve across APIs, CLIs, and the product overall.</li>
</ul>
<h2><strong>What you bring</strong></h2>
<ul>
<li><strong>Senior-Level Experience (Required):</strong> Track record as a Product Manager with a strong focus on <em>Integrations, APIs, or Platform ecosystems</em>.</li>
<li><strong>Customer Focus:</strong> Deep empathy for customers and a strong sense of what matters most in their day-to-day workflows. Excellent communicator and collaborative partner to customers.</li>
<li><strong>Partner-Facing Experience:</strong> Proven experience building trusted relationships with external organizations and communicating clearly in partner-facing settings.</li>
<li><strong>Stakeholder Management:</strong> Strong ability to align cross-functional stakeholders, navigate trade-offs, and keep teams focused on what matters most for customers.</li>
<li><strong>Strong UX Sensibilities:</strong> A passion for effortless experiences. You believe that data syncing, even at scale across jurisdictions, should feel simple and seamless to the end user.</li>
<li><strong>Proficiency in Cursor and/or Claude Code (Required):</strong> You must be able to autonomously build, debug, and ship functional code and prototypes — not just write specs. You can understand sample code, API responses, and integration flows hands-on.</li>