Senior CRM Administrator
Hire Hangar
Hirezar Summary for South African Applicants
This fully remote contract position at Hire Hangar explicitly welcomes applicants based in South Africa. The estimated monthly salary is R37,000 – R55,500 ZAR. This role is suited for senior-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
JoinHire Hangarand work with fast-growing global companies while building a long-term career.
Job TitleSenior CRM Admi
LocationRemote
Time ZoneUS Time Zones (EST–PST)
Role OverviewWe are seeking a highly experienced Senior Salesforce Administrator to take full ownership of our enterprise Salesforce environment. This is a hands-on, high-impact role requiring deep platform expertise across multiple Salesforce clouds and a proven track record delivering large-scale implementations. The ideal candidate operates independently, thrives in complex environments, and brings the strategic mindset of a platform owner — not just a support admin.
Key Responsibilities
* Own and manage the full Salesforce org including configuration, customisation, data integrity, and platform performance
Own and manage the full Salesforce org including configuration, customisation, data integrity, and platform performance
* Architect and deliver solutions across Data Cloud, Marketing Cloud, Agentforce, Service Cloud, and/or Voice
Architect and deliver solutions across Data Cloud, Marketing Cloud, Agentforce, Service Cloud, and/or Voice
* Lead complex, large-scale Salesforce implementations from scoping through to post-go-live optimisation
Lead complex, large-scale Salesforce implementations from scoping through to post-go-live optimisation
* Translate business requirements into scalable technical solutions with minimal oversight
Translate business requirements into scalable technical solutions with minimal oversight
* Manage user administration, permissions, flows, process automation, and system integrations
Manage user administration, permissions, flows, process automation, and system integrations
* Drive data quality, deduplication, and governance across the Salesforce ecosystem
Drive data quality, deduplication, and governance across the Salesforce ecosystem
* Produce clear documentation, release notes, and stakeholder-facing updates
Produce clear documentation, release notes, and stakeholder-facing updates
* Maintain MDM and endpoint compliance standards in line with IT security policies
Maintain MDM and endpoint compliance standards in line with IT security policies
Required Qualifications
* Experience with hands-on Salesforce administration in complex, enterprise-scale environments
Experience with hands-on Salesforce administration in complex, enterprise-scale environments
* Demonstrated experience across at least 2–3 Salesforce products: Data Cloud, Marketing Cloud, Agentforce, Service Cloud, Voice
Demonstrated experience across at least 2–3 Salesforce products: Data Cloud, Marketing Cloud, Agentforce, Service Cloud, Voice
* Proven delivery on large-scale implementations — not limited to small business or solo-admin setups
Proven delivery on large-scale implementations — not limited to small business or solo-admin setups
* Ability to work autonomously and manage competing priorities without day-to-day hand-holding
Ability to work autonomously and manage competing priorities without day-to-day hand-holding
* Salesforce Administrator certification (ADM 201) required; additional certifications highly regarded
Salesforce Administrator certification (ADM 201) required; additional certifications highly regarded
* Strong written and spoken English with a professional, stakeholder-facing communication style
Strong written and spoken English with a professional, stakeholder-facing communication style
* Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.
Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.
Preferred Qualifications
* MDM/endpoint compliance awareness, particularly in environments with strict IT security policies
MDM/endpoint compliance awareness, particularly in environments with strict IT security policies
* Experience with Salesforce CPQ, Experience Cloud, or MuleSoft integrations
Experience with Salesforce CPQ, Experience Cloud, or MuleSoft integrations
* Background in regulated industries or enterprise-level data governance
Background in regulated industries or enterprise-level data governance
* Familiarity with agile delivery methodologies and sprint-based release cycles
Familiarity with agile delivery methodologies and sprint-based release cycles
Tools & Technology
* Salesforce (Data Cloud, Marketing Cloud, Agentforce, Service Cloud, Voice)
Salesforce (Data Cloud, Marketing Cloud, Agentforce, Service Cloud, Voice)
* Salesforce Flow, Process Builder, Apex (admin-level)
Salesforce Flow, Process Builder, Apex (admin-level)
* Google Workspace
Google Workspace
* Slack, Zoom, and
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R37,000/month, this role is competitive with the average South African remote salary. The USD equivalent ($2,000/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
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About Hire Hangar
Hire Hangar is a company in the Customer Service industry that hires remote workers from South Africa. They currently have 17 open positions on Hirezar. View all Hire Hangar jobs →