Virtual Assistant (CRM Email Campaigns)
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Position:Virtual Assistant (CRM Email Campaigns)
Type of Contract: Independent Contractor
Working Hours:UK business hours overlap preferred
Salary Range:$1.500 - $1.800 USD monthly
About the company
Our client is a UK-based beauty and wellness company focused on hair growth and hair health products. Their main positioning is not just haircare products on the surface (shampoo/conditioner), but a broader “inside-out” approach that combines supplements with topical products
About the roleThe Virtual Assistant (VA) will support the CRM function by managing the end-to-end execution of UK trade email campaigns. This includes translating trade plans into email briefs, building campaigns, testing, and preparing them for final approval.
Key Responsibilities
1. Campaign Planning & Briefing
* Review and interpret weekly/monthly trade plans (offers, themes, key messaging).
* Translate trade plans into structured email briefs.
* Submit briefs for review and approval by the Senior CRM Manager.
* Incorporate feedback and finalise briefs.
2. Email Build & Setup
* Build 2–3 email campaigns per week using a block-based email builder.
* Ensure emails are visually consistent with brand guidelines and campaign objectives.
* Configure content, links, and dynamic elements where required.
3. Platform Management
* Work within the following tools:Dyspatch (email creation and block building)Iterable
* Dyspatch (email creation and block building)
* Iterable
4. Testing & Quality Assurance
* Conduct thorough QA checks, including:Content accuracyLink functionalityRendering across devices (mobile/desktop)
* Content accuracy
* Link functionality
* Rendering across devices (mobile/desktop)
* Resolve any issues prior to submission.
5. Campaign Handover
* Deliver final, fully built and tested campaigns to the Senior CRM Manager for approval and scheduling.
* Ensure all campaign components meet required standards.
Preferred Skills & Experience
* Previous experience in CRM or email marketing.
* Familiarity with platforms such as Iterable, Braze, or Klaviyo.
* Experience with block-based email builders (e.g. Dyspatch or similar tools).
* Basic understanding of email performance metrics (e.g. open rate, click-through rate) advantageous but not essential.
* Strong attention to detail and ability to follow brand guidelines.
* Good written communication skills for drafting briefs and email content.
Time Commitment
* Approximately1 to 1.5 days per week.
* Workload includes building2–3 email campaigns weekly.
* Flexible working hours, aligned with campaign deadlines.
Reporting & Collaboration
* Reports directly to the Senior CRM Manager.
* Works collaboratively to refine briefs and campaigns.
* Expected to communicate progress, flag issues, and meet agreed timelines.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 685 open positions on Hirezar. View all Somewhere jobs →