Technical Operations Specialist
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R25,900 – R33,300 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Technical Operations Specialist (Remote)
About the Role
What You'll Own
* List management:Build, clean, dedupe, segment, and maintain homeowner contact lists. Keep data accurate and properly organized across markets and clients.
* SMS campaigns:Set up, schedule, and monitor outreach campaigns in our messaging platform. Track what's been sent where and when, and keep campaign records organized.
* CRM management:Keep our Airtable CRM current — tag and disposition replies, move qualified leads through the pipeline, and ensure nothing falls through the cracks.
* Integrations & automation:Proactively build and maintain integrations and automations within Airtable — connecting our SMS tools, lead flow, and reporting so data moves automatically instead of by hand.
* Analytics:Build and own dashboards and analytics in Airtable that show campaign and lead performance, so we can make decisions on real numbers.
* Data hygiene & reporting:Maintain clean records, pull together performance numbers, and flag issues before they become problems.
* Process execution:Follow established daily workflows reliably, and proactively suggest improvements when you spot inefficiencies.
What We're Looking For
* Experience:2–3+ yearsof dedicated professional experience managing digital campaign operations, software infrastructure, or data processing pipelines. Direct experience working for high-volume B2B lead generation, telemarketing, or fast-paced digital agency environments is highly valued.
* Fluent English is a must— strong spoken and written English is a hard requirement for this role. You'll be communicating directly and need to be clearly understood.
* Proven experiencescaling a cold calling or cold texting operation— you've been part of growing outreach volume and know what breaks when you scale.
* Airtable Mastery:Deep, demonstrable technical proficiency withinAirtable.— not just data entry, butbuilding automations, integrations, and dashboards.
* Experience withSMS/dialer platforms—BatchLeads and SmarterContact specifically a strong plus(Twilio, GoHighLevel, or similar also relevant).
* Strong spreadsheet skills(Google Sheets / Excel) — comfortable with filtering, sorting, deduping, and formulas.
* Extremely detail-oriented and organized — you catch the small stuff.
* Proactive and self-managing in a remote setup; you spot problems and build fixes without being told.
* Comfortable learning new tools quickly.
Nice to Have
* Experience in lead generation, real estate, or home services.
* Familiarity with data cleaning at scale (thousands to hundreds of thousands of records).
* Awareness of SMS marketing compliance best practices.
* Scripting or no-code automation experience (Airtable scripting, Zapier/Make, APIs, light Python).
Why Join
* Clear, defined role with real ownership of core operations.
* Direct work with the founder and room to grow as the business scales.
* Stable full-time position with consistent hours.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R25,900/month, this role is on par with the average South African remote salary. The USD equivalent ($1,400/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 748 open positions on Hirezar. View all Somewhere jobs →