Senior Genetec Engineer
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R55,500 – R92,500 ZAR. This role is suited for senior-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Position: Senior Genetec Engineer
Work Hours (Client): US hours, 40hours/day, Monday-Friday
Pay Range: $3,000-5,000USD/month(varies based on skill set and experience level)
Location of Search: South Africa, LatAm, open to other regions
Work Location: REMOTE
Type of Contract: Independent Contractor
About the Company
Our client is a U.S.-based technology and security solutions provider delivering integrated IT, cybersecurity, and enterprise physical security systems to commercial, education, and enterprise customers across the United States.
The company operates as a hybrid IT + physical security engineering organization, supporting real-world deployments of systems such as video surveillance, access control, intrusion detection, and enterprise networking.
Their engineering team plays a critical role in bridging physical hardware with software platforms to deliver fully functioning security ecosystems for customers in high-demand environments.
Core capabilities include:
* Enterprise video surveillance systems (Genetec-heavy environments)
* Access control and integrated security systems
* Managed IT and network infrastructure support
* Cybersecurity and cloud-enabled security services
* Large-scale deployments for commercial and institutional clients
The company's engineering organization is highly operational and customer-driven, meaning engineers are directly involved in live deployments, system configuration, troubleshooting, and customer-facing technical support in real environments.
About the Role
We are hiring aSenior Genetec Engineerto join the company’s engineering team at a critical growth phase ahead of a major seasonal workload increase.
This role is deeply hands-on and centered around Genetec-based video surveillance systems, supporting both configuration and programming of deployed systems across enterprise environments.
You will act as a senior technical resource within a 9-person engineering team and help ensure systems are deployed, integrated, and maintained at a high level of reliability during peak operational demand.
This is a high-impact, production-facing engineering role, not a product development position.
What You’ll Do
* Configure, deploy, and support Genetec-based video surveillance systems in live environments
* Act as a senior technical resource for system architecture, troubleshooting, and escalation support
* Work directly on customer-facing tickets and operational engineering issues
* Integrate hardware systems (cameras, access control devices, sensors) with software platforms
* Utilize Genetec SDK for system extensions, integrations, and customization
* Support system commissioning and deployment for enterprise clients
* Collaborate with operations and field engineering teams during active installations
* Provide technical leadership and guidance to junior engineers as the team scales
* Help stabilize and support systems during high-volume seasonal deployment cycles
Required Experience
* Strong hands-on experience with Genetec
* Proven background in video surveillance, physical security systems, or enterprise VMS environments
* Ability to configure and troubleshoot production security systems
* Experience working in customer-facing or operational engineering environments
* Strong troubleshooting skills across hardware + software integration layers
* Ability to work consistently in US time zones (customer support alignment required)
Nice to Have
* Genetec certification (strongly preferred)
* Experience with Milestone Systems or other VMS platforms
* Experience using SDKs for integrations or system customization
* Background in software engineering or systems engineering
* Exposure to Microsoft-based environments (enterprise IT ecosystems)
* Prior experience managing or collaborating with offshore engineering teams
Ideal Candidate Profile
* 5–15+ years in video surveillance, security engineering, or related technical fields
* Strong “hands-on operator” who can contribute immediately in production environments
* Comfortable working across hardware + software layers in complex deployments
* Able to operate independently with minimal ramp-up time
* Strong communicator in customer-facing technical situations
* Experience in high-volume or seasonal deployment environments is a plus
* Bonus: prior experience in Genetec SDK-level development or integration work
Team Context
* Engineering team: 9 total (6 project engineers, 3 service engineers)
* Heavy Genetec-focused environment supporting enterprise deployments
* Currently at capacity entering a high-demand season (~30 days ramp urgency)
* Prior offshore engineering experience exists but exposed time-zone inefficiencies
* Strong preference for US-hour-aligned talent (LATAM, South Africa, Eastern Europe preferred)
Why This Role
This is a critical senior hire ahead of peak operational demand, where your impact will be immediate.
You’ll be stepping into a high-ownership environment where engineering directl
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R55,500/month, this role pays well above the average South African remote salary. The USD equivalent ($3,000/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 685 open positions on Hirezar. View all Somewhere jobs →