Senior UI / UX Designer

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Role:  Senior UI / UX Designer

Priority Location: Latin America and South Africa

Working Hours: 8AM - 4PM (Mon-Fri) EST (New York Hours)

Salary Range: USD 4,000 - 5,500 (up to 6,000 per month for highly qualified candidates)

(The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.)

Type of contract:Independent Contractor

Type of job:Remote

About the Company:

The company is a fast-growing software company modernizing how colleges and universities manage residential life. We build the systems that power campus housing operations, helping schools handle everything from room assignments and applications to communications, logistics, and the day-to-day student living experience.

Our work sits at the intersection of technology, operations, and student success: when our platform works well, institutions run more smoothly and students feel more supported in one of the most important parts of college life—the place they live. For someone outside student housing, the simplest way to think about the company is this: we bring better software, better workflows, and better data to a part of higher education that has long been underserved, with the chance to make a real operational and human impact at scale.

Role Overview:

The company has grown quickly, and we’re at the point where great design can meaningfully shape the next chapter of the company. We’re looking for a designer who can elevate and expand our design system, creating a more unified, consistent experience across the platform while making complex workflows feel clear, intuitive, and simple. This person will also lead the design of new products, features, and user flows as we continue to scale.

The role combines thoughtful refinement of what exists with a strong forward-looking mandate to define what comes next, including a substantial mission to "AI-fy" the application by designing powerful agentic flows that automate and simplify complex institutional and student journeys. Your work will require a huge focus on platform-wide consistency, exceptional usability, clear navigability, and robust patterns for operational diagnosis.

You’ll be one of the most important forces in shaping how the company feels to customers: polished, cohesive, and intentionally designed from end to end, with the ownership and autonomy to make a real mark.

Key Responsibilities:

Design System & Refinement
* Conduct a comprehensive UI/UX audit of the existing platform, identifying opportunities to strengthen consistency in typography, spacing, color, component usage, interaction patterns, and information architecture.
* Define and document a unified design system (component library, style guide, design tokens) that can be applied retroactively and used as the foundation for all future work.
* Prioritize and execute a phased refinement plan to elevate existing screens to the new design system standard, working closely with engineering to roll out improvements smoothly for live users.
* Establish consistent design typologies—standardized patterns for forms, data tables, dashboards, modals, navigation, empty states, error handling, and diagnostic feedback—so every surface of the product speaks the same visual and interaction language, enhancing navigability and overall usability.
AI & Agentic Flow Design
* Lead the design for the next generation of AI-powered features, focusing on implementing agentic flows that streamline or automate complex administrative and student tasks.
* "AI-fy" core application workflows by identifying opportunities to introduce intelligent defaults, predictive insights, and automated actions that simplify decision-making and reduce manual work.
* Design clear, intuitive interfaces for AI interactions, ensuring transparency, trustworthiness, and user control within the new agentic features.
New Feature & Workflow Design
* Own the end-to-end design process for new features and workflows: discovery, user research, wireframes, high-fidelity mockups, interactive prototypes, and design QA after implementation.
* Design intuitive, accessible experiences across our core product areas: housing applications, roommate matching, room selection, contract management, billing, move-in/move-out processes, and administrative reporting and dashboards.
* Translate complex higher-ed housing workflows into simple, student-friendly interfaces that require minimal documentation or support calls.
* Design responsive experiences that work well on desktop and mobile, recognizing that students primarily interact with the platform on their phones.
* Collaborate with product and engineering to scope and sequence design work within agile sprints, delivering specs and assets that developers can build from confidently.
User Research & Validation
* Plan and conduct user interviews with campus housing administrators and students to research design opt