Senior Creative Producer (DTC & E-Commerce)

Senior Creative Producer (DTC & E-Commerce)
* Location:Remote — Offshore (Open to talent in LATAM & South Africa)
* Working Hours:Fixed hours, 9:00 AM – 6:00 PM Eastern Time (EST/EDT), Monday–Friday
* Employment Type:Full-time Contractor
* Reports to:VP, Commercial Operations |Works closely with:Marketing Ops Lead & Social Content teams
* Experience Level:3–5 Years

About the Role

We are a high-growth DTC home décor and lifestyle brand known for our bold, layered, color-forward aesthetic. We are hiring aSenior Creative Producerto own the hands-on production of our email, social, paid, and product marketing assets—from concept through final delivery.

This is a senior individual-contributor role with real creative ownership. You will work directly inKlaviyoandCanvato design, build, and ship campaigns and flows—not just executing someone else's brief, but originating ideas.

You will also own our twice-yearly wholesale catalog end-to-end (built in Illustrator), alongside day-to-day paid ad creative, ad-hoc social requests, recurring web assets, monthly Postpilot mailers, ad-hoc packaging design support, and end-to-end management of product imagery for Shopify. You will partner closely with our Marketing Ops Lead on calendar strategy and report directly to our VP of Commercial Operations.

This role is open to top offshore talent inLatin America (LATAM)andSouth Africa. To keep pace with our U.S.-based team and collaborate in real time on live campaigns, this position requires working fixed US business hours (9:00 AM – 6:00 PM Eastern Time), regardless of your home location.

How We Work

We are anAI-first, AI-curious team. We expect this role to leverage AI tools daily for copy drafting, layout ideation, image generation, retouching, and performance summarization. We are looking for someone who is already building AI into their creative workflow, not someone learning it on the job. Judgment, taste, and brand instinct still make the final call—AI accelerates the work, but it doesn't replace the eye.

Core Responsibilities

I. Email & SMS Creative Production (~25% of time)
* Native ESP Builds:Design and assemble emails directly inside Klaviyo so copy edits, link fixes, and last-minute changes do not require a round trip through Adobe software.
* Canva-First Production:Create supporting graphics, social-to-email adaptations, and campaign assets in Canva (Adobe Illustrator/Photoshop used where needed, but Canva is the primary driver).
* Calendar Execution:Own the creative for the weekly and biweekly email/SMS send calendar on time, every time.
* Meticulous QA:Build in a rigorous proofing process before every send (testing links, checking copy, confirming mobile and desktop rendering). Accuracy is non-negotiable.

II. Creative Direction & Concept Development (~10% of time)
* Concept Origination:Bring fresh visual formats, layouts, and campaign concepts to the table independently. Concepts should originate from you, not be mapped out for you.
* Independent Execution:Run with greenlit creative directions autonomously, iterating and refining without needing repeated prompting.
* Weekly Creative Reviews:Lead weekly creative reviews during core U.S. business hours, coming prepared with what’s new, what is being tested, and what to launch next.
* Visual Leadership:Set the visual standard across email, paid, social, and product marketing that other team members and contractors design toward.

III. Wholesale Catalog Management (~5% of time)
* End-to-End Ownership:Manage the twice-yearly wholesale assortment catalog in Illustrator from kickoff through final print-ready file delivery.
* Imagery & Layout:Source, place, and format product photography for every SKU, keeping the visual system consistent across all pages.
* Data Verification:Ensure pricing and barcodes for every SKU are verified against source data before going to print.
* Hard Deadline Management:Build production timelines backward from print dates to guarantee 100% on-time delivery with zero pricing or barcode errors.

IV. Paid & Social Asset Support (~25% of time)
* Paid Media Production:Produce static and video ad assets for Meta, Google, and paid social on an ongoing, standing cadence.
* Paid Media Partnership:Partner directly with the paid media buyer on specs, testing needs, and creative refreshes as ad performance evolves.
* Promotional Graphics:Prioritize time-sensitive static graphics for sales, promotions, and key Instagram moments with rapid turnaround times.
* Organic-to-Paid Adaptation:Work with the Social Content team to identify top-performing organic content and adapt it into high-converting paid ad assets.
* Platform Discipline:Build to exact platform specs (aspect ratios, safe zones, video length) to avoid rework.

V. Shopify Product Asset Management (~15% of time)
* Asset Pipeline Ownership:Prep, crop, retouch, and format new product photography from raw files through published Shopify listings.
* VA Oversight:Direct and QA a Virtual