S

Senior Account Manager (Technical Products)-Remote (South Africa/Eastern Europe)

Somewhere

Fully Remote
πŸ“ Remote
πŸ‡ΏπŸ‡¦ SA Friendly: 1.0/1.0

πŸ‡ΏπŸ‡¦ Hirezar Summary for South African Applicants

This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R46,250 – R64,750 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa β€” whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Senior Account Manager (Technical Products)

Overview
* Target Locations:South Africa (SA) or Eastern Europe (Est. Europe)
* Work Hours:US Time Zone Alignment (Eastern / Central preferred)

Job Description

Job Title:Senior Account Manager (AI & Automation Advisory)Location:Remote (South Africa or Eastern Europe) |Hours:US Hours

About the Client

The client is a rapidly scaling product and services firm helping middle-market companies find and implement high-impact AI opportunities. Their clients work with them on an ongoing basis to continuously identify value-add areas, e.g., workflow automation to reduce operational bottlenecks, analytics to inform growth strategy.

As the client grows their client base, they are looking for a highly organized, client-obsessedAccount Managerwho can build trust with client stakeholders while collaborating effectively with internal technical teams.

What You Will Do
* Own Client Relationships:Serve as the main point of contact for a portfolio of ongoing clients. Build deep trust with middle-market C-suite executives and stakeholders, and gracefully handle everything from daily update emails to difficult conversations, e.g., delayed project, bugs.
* Drive Account Growth:Actively identify new opportunities within existing accounts to add value, expand scope, and grow business.
* Bridge Strategy & Technology:Translate complex client needs into actionable problem statements. Work directly with the client's internal engineering team to solve technical issues and unblock deliverables.
* Maintain Timeline, Process & Systems:Own client roadmap and timelines, holding internal team accountable and functioning 2 steps ahead, e.g., you see the delay before the client does and have an action plan in place. Keep client records, project updates, and internal documentation immaculate.
* Navigate Ambiguity:Solve complex, unstructured client challenges by collaborating internally to produce clear, structured solutions.

Who We Are Looking For
* 3–5+ yearsin B2B Account Management, Client Success, or Consulting (experience in agency, SaaS, or tech consulting environment preferred). Mid-market experience a bonus.
* High EQ & Cultural Nuance:Exceptional spoken and written English with the ability to communicate effortlessly with US executives. Present as a skilled and reliable partner to Executives, not an overly structured and junior account rep.
* Moderately Tech Savvy:You don’t need to write code, but you must be comfortable reasoning about modern API capabilities, software workflows, and automation concepts (or be interested and quick to learn).
* Organized & Systems-Oriented:A structured thinker who thrives on process, project tracking, and keeping all administrative plates spinning.
* Comfortable in US Hours:Available to work overlapping hours with US business teams and clients.

Tips for South African Applicants

⏰

Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

πŸ’°

Salary in Context

At R46,250/month, this role is competitive with the average South African remote salary. The USD equivalent ($2,500/mo) benefits from the favourable exchange rate.

πŸ“‹

Application Tips

Tailor your CV to international standards β€” use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

πŸ”Œ

Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Somewhere

Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 828 open positions on Hirezar. View all Somewhere jobs β†’