SDR |

Position: SDRLocation: Remote: SA/LatAm/PHWork Schedule: 8:00 AM–5:00 PM on some days /11:00 AM–7:00 PM on some days / Fridays: 10:00 AM–5:00 PM;Saskatchewan / Regina time zonepreference.

Salary:Market Related

About the CompanyWe are a fast-growing, rehab-focused chiropractic clinic in Saskatoonhelping active adults and athletes get back to training, competing, and living without limitations.We are not a traditional chiropractic office. Our clinic combines hands-on care, objectivemovement testing, rehabilitation, and strength-based recovery to deliver a premium patientexperience focused on long-term results, not quick fixes.We operate to high standards, our patients expect a premium experience, and every role in theThe clinic exists to move people closer to long-term results. We are building something, and this role is central to that.

About This RoleThis is a sales and patient development role, not an administrative one.The Patient Development & Sales Coordinator owns every conversation that happens before,between, and after patient visits. You are the voice of the company on the phone, in the inbox, and in the DMs. From the first inbound inquiry to re-engaging a patient who has fallen out of care, you are the person who turns interest into commitment and keeps patients connected to their results.

Many of the people who reach out to us have been let down by other healthcare providersbefore. They are skeptical, sometimes overwhelmed, and carrying real frustration from pastexperiences. They need someone who can make them feel heard, understood, and confidentthat reaching out to us was the right decision. That is your job.This is a fully remote, full-time position. You will work closely with our in-clinic team, who handle the in-person patient experience, scheduling, and front desk. Your focus stays entirely onconversion and retention: inbound and outbound calls, Discovery Calls, social media outreach,and patient reactivation. You will be measured on outcomes, not hours logged.

What You Will Own
* Handle inbound phone inquiries from prospective and current patients with warmth,professionalism, and a sales-minded approach
* Conduct scheduled Discovery Calls (15 to 25 min) with new and prospective patients,ensuring they are informed, confident, and committed before their first visit
* Handle objections to price, scheduling, and commitment with empathy and confidence
* Communicate the value of our care model clearly, helping prospective patientsunderstand why our approach is different and worth the investment
* Own rescheduling recovery by proactively following up with patients who have cancelled,gone overdue, or disengaged from their care plan
* Conduct past patient reactivation outreach to bring former patients back into care
* Contact all new Instagram followers using a proven sell-by-chat script, converting socialmedia interest into booked consultations
* Manage outbound patient communication via phone, email, and our CRM system
* Monitor your own conversion and recovery metrics weekly and bring solutions whennumbers are off target
* Support new patient pre-appointment communication, ensuring every patient arrivesinformed, excited, and ready to commit
* Coordinate closely with the in-clinic team to ensure seamless handoffs between patientdevelopment and in-person care
What this role IS NOT:To be clear about where your responsibilities begin and end:
* This is not a front desk or in-person role. Our in-clinic team handles greeting, scheduling,and the in-person patient experience
* Insurance billing, workers compensation submissions, and back-office admin arehandled by our dedicated administrator
* This is not a task-based job where success means completing a checklist. Successmeans patients convert, show up, and stay in care
* This is not a role for someone who needs to be told what to do next. You will beexpected to own your pipeline, manage your time, and bring solutions
Schedule & StructureThis is a full-time, fully remote position. Your hours will align with clinic operating hours so youare reachable when patients are calling and engaging, including some morning, afternoon, andearly evening availability. Exact scheduling will be discussed during the interview process.

Required experience and technical knowledge:
* 2 years plus prior SDR-style experience.
* Previous experience in a Chiropractic clinic or Health Care services
* Ability to speak well on the phone and handle communication-heavy work.
* Basic GoHighLevel knowledge is helpful: drag/drop pipeline updates, updating info.
Who Thrives in This RoleThis role is a strong fit for someone who:
* Is genuinely energized by meaningful conversations with people they have never met
* Communicates with warmth, clarity, and quiet confidence on the phone and over DM
* Is naturally good at recalling names and personal details so that every patient feelsremembered and cared for, even over the phone
* Is completely comfortable discussing price, value, and c