Sales Rep - Client Support (Remote LATAM/SA)
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R27,750 – R33,300 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Sales & Client Support Specialist (Remote, Offshore – LATAM/SA)
About the Company
We are seeking a highly capable and technically adeptSales & Client Support Specialistto join our team as our foundational remote hire, with plans for multiple hires to follow.We operate in a fast-paced B2B environment, and this role is critical for managing high-volume client requests and ensuring seamless order fulfillment.
The Opportunity
This is ahands-on, hybrid rolerequiring a candidate who is comfortable with quoting, sales, and order processing. While the role handles a high volume of requests, the core function is managing the entirecustomer journey— from the initial client inquiry to final order completion.
This position demandssharp communication skillsandtechnical fluencyto serve as the key interface between clients and internal departments.
Key Responsibilities
Sales and Order Processing
* Quoting & Order Management:Handle a high volume of client requests, efficiently managing quoting, sales tasks, and order processing.
Quoting & Order Management:Handle a high volume of client requests, efficiently managing quoting, sales tasks, and order processing.
* Customer Journey Ownership:Manage the client process from initial inquiry (“Call in, they order it”) through order entry and completion, ensuring smooth service and fulfillment.
Customer Journey Ownership:Manage the client process from initial inquiry (“Call in, they order it”) through order entry and completion, ensuring smooth service and fulfillment.
* Revenue Generation:Drive revenue through direct sales activities and contribute to overall team revenue goals.
Revenue Generation:Drive revenue through direct sales activities and contribute to overall team revenue goals.
Technical Support & Communication
* Client Needs Analysis:Understand customer needs—often technical—through effective listening and analysis.
Client Needs Analysis:Understand customer needs—often technical—through effective listening and analysis.
* Internal Communication:Accurately relay client requirements to internal departments to ensure timely solutions.
Internal Communication:Accurately relay client requirements to internal departments to ensure timely solutions.
* English Proficiency:Maintain C1-level fluency, capable of drafting clear, professional emails and communicating complex details with ease.
English Proficiency:Maintain C1-level fluency, capable of drafting clear, professional emails and communicating complex details with ease.
* Technical Aptitude:Be computer-savvy and comfortable working within multiple systems simultaneously, handling order entry and system navigation efficiently.
Technical Aptitude:Be computer-savvy and comfortable working within multiple systems simultaneously, handling order entry and system navigation efficiently.
Business Expertise
* Apply experience inB2B environmentsto enhance client engagement.
Apply experience inB2B environmentsto enhance client engagement.
* Utilize prior experience intechnical sales(e.g., electronics, complex equipment) orB2B rentalsto quickly grasp our product and service offerings.
Utilize prior experience intechnical sales(e.g., electronics, complex equipment) orB2B rentalsto quickly grasp our product and service offerings.
Compensation & Logistics
* Compensation:Includes a commission component based on individually generated revenue, plus a defined team goal.
Compensation:Includes a commission component based on individually generated revenue, plus a defined team goal.
* Location:Remote, Offshore — priority given to candidates inLATAMandSouth Africafor time zone alignment with the US market.
Location:Remote, Offshore — priority given to candidates inLATAMandSouth Africafor time zone alignment with the US market.
* Schedule:Monday–Friday, Full-Time.Initial shift:8 AM – 5 PM ESTFuture team coverage:PST to EST
Schedule:Monday–Friday, Full-Time.
* Initial shift:8 AM – 5 PM EST
Initial shift:8 AM – 5 PM EST
* Future team coverage:PST to EST
Future team coverage:PST to EST
* PTO:American holidays observed.
PTO:American holidays observed.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R27,750/month, this role is on par with the average South African remote salary. The USD equivalent ($1,500/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 685 open positions on Hirezar. View all Somewhere jobs →