Sales Development Representative

Sales Development Representative (SDR)
* Location:Fully Remote (Sourcing exclusively from South Africa and the Philippines).
* Hours:Monday to Friday,9:00 AM – 5:00 PM CST(Central Standard Time). Alignment with Chicago business hours is mandatory.
* Employment Type:Full-time, Direct Hire.
* Compensation:Philippines: about $900–$1,500/monthSouth Africa: about $1,200–$2,000/monthLatin America: about $1,500–$2,300/month
* Philippines: about $900–$1,500/month
* South Africa: about $1,200–$2,000/month
* Latin America: about $1,500–$2,300/month

About The company

We are a leading package and material testing laboratory dedicated to helping manufacturers, distributors, and product companies ensure their products meet rigorous quality, safety, durability, and compliance standards. Through advanced testing methodologies and technical expertise, we support businesses across multiple industries in bringing reliable, compliant products to market.

As we scale our growth, we are looking for a hungry, motivatedSales Development Representative (SDR)to build our outbound sales engine from the ground up. This is a fully remote position targeting offshore professionals (primarily based inSouth Africaor thePhilippines) who can seamlessly align with US business hours.

Role Overview

The Sales Development Representative will be hyper-focused onoutbound prospecting and appointment setting. Unlike a traditional full-cycle sales role, you will not be responsible for closing deals; due to the technical nature of our testing services, your primary mission is to hunt for new opportunities, qualify decision-makers, and book high-quality discovery calls for our senior team.

The ideal candidate possesses a "hunter" mentality—someone resilient, process-driven, and excited to build a pipeline. We are looking for an execution-focused professional who thrives on outbound activity and takes pride in the quality of the meetings they secure.

Key Responsibilities

Outbound Prospecting & Lead Generation
* Conduct high-volume outbound outreach daily via cold calling, strategic email campaigns, and LinkedIn engagement.
* Research and identify target companies and map out key decision-makers (e.g., Quality Assurance Managers, Operations Directors, Supply Chain Executives).
* Overcome gatekeepers and navigate complex corporate structures to reach decision-makers.
* Consistently build and maintain a healthy, active pipeline of qualified prospects.

Appointment Setting & Qualification
* Qualify inbound and outbound prospects based on business fit, pain points, and testing timelines.
* Schedule qualified discovery calls and technical meetings for the closing team.
* Gather and document crucial background information during initial outreach to ensure seamless internal handoffs.
* Maintain strict quality standards, ensuring booked meetings have a genuine need and high likelihood of converting into revenue.

CRM & Data Discipline
* Log 100% of prospecting activities, notes, and follow-ups accurately inPipedrive CRM.
* Manage outreach sequences and follow-up schedules meticulously to ensure no lead falls through the cracks.
* Track key performance metrics including dial volume, open rates, response rates, and meeting show-rates.

Skills & Qualifications

Required Experience & Tech Stack
* Experience:2–5 years of dedicated outbound B2B sales development, lead generation, or inside sales experience. (We are specifically looking for a hungry, growth-minded professional rather than a senior executive).
* CRM Mastery:Proven hands-on experience usingPipedrive CRMis strictly required.
* Communication:Exceptional verbal and written English communication skills, with a neutral accent and the ability to establish technical credibility quickly over the phone.
* Outreach Tools:Familiarity with outbound email engagement tools (e.g.,Reply.ioor similar platforms) and cold-calling dialers/phone systems.

Core Competencies
* Resilience:Comfortable with cold outreach, handling objections, and navigating high-rejection environments.
* Process-Driven:Methodical approach to pipeline management and disciplined multi-channel follow-ups.
* Independence:Self-motivated and highly disciplined to maintain high activity metrics in a fully remote environment.

Preferred Qualifications
* Previous experience prospecting for technical services, engineering, manufacturing, logistics, laboratory, or regulatory compliance sectors

Compensation & Performance Incentives
* Base Salary:Competitive monthly base salary scaled to geographic location.
* Commission Structure:Uncapped performance-based commission.
* Quality-First Incentive:To protect calendar integrity, incentives are tied directly toqualified meetings that successfully show up and ultimately convert into closed business, rather than raw booking volume alone. High-quality lead generation will directly maximize your earning potential.