Property Manager/Sales Assistant

Property Manager / Sales Assistant (Hybrid Role)

Location:RemoteEmployment Type:Full-TimeSchedule:5 Days per WeekReports To:Founder

About the Company

We are a fast-growing business operating in the short-term rental (STR) and advisory space. As our portfolio and client base continue to expand, we are seeking a highly capable individual to bring structure, organization, and operational excellence to a fast-moving environment.

This role is critical in helping transform a currently disorganized operation into a streamlined, scalable business.

About the Role

We are looking for aProperty Manager / Sales Assistantto serve as the operational backbone of the business.

This is a Property Manager-first role.While you will support sales and client follow-up, the primary focus is managing properties, coordinating operations, and bringing structure to day-to-day workflows.

The ideal candidate is proactive, resourceful, and has a “handle it” mentality—someone who thrives in ambiguity and can build systems where none currently exist.

Key Focus Areas

1. Property Management (Primary Responsibility)
* Oversee day-to-day operations of short-term rental properties
Oversee day-to-day operations of short-term rental properties
* Coordinate with on-the-ground teams (cleaners, maintenance, etc.)
Coordinate with on-the-ground teams (cleaners, maintenance, etc.)
* Ensure properties are maintained, cleaned, and guest-ready
Ensure properties are maintained, cleaned, and guest-ready
* Handle issues and emergencies, including evening on-call situations
Handle issues and emergencies, including evening on-call situations
* Act as the central point of coordination across all property operations
Act as the central point of coordination across all property operations

2. Communication & Coordination
* Communicate directly with non-English-speaking operations staff
Communicate directly with non-English-speaking operations staff
* Gather real-time insights from cleaners and field teams
Gather real-time insights from cleaners and field teams
* Ensure clear communication between all stakeholders
Ensure clear communication between all stakeholders
* Translate operational updates into actionable insights
Translate operational updates into actionable insights

3. Organization & Process Building
* Bring structure to a currently disorganized system (email, WhatsApp, etc.)
Bring structure to a currently disorganized system (email, WhatsApp, etc.)
* Implement and manage workflows for operations and client communication
Implement and manage workflows for operations and client communication
* Help introduce and maintain a CRM system
Help introduce and maintain a CRM system
* Track tasks, follow-ups, and key business activities
Track tasks, follow-ups, and key business activities

4. Sales & Advisory Support (Secondary Responsibility)
* Support client communication and follow-ups
Support client communication and follow-ups
* Ensure no missed messages or opportunities
Ensure no missed messages or opportunities
* Assist with managing advisory clients and pipeline
Assist with managing advisory clients and pipeline
* Help maintain consistent outreach and engagement
Help maintain consistent outreach and engagement

What You Bring

Required Experience
* 2–5 years of experience in Property Management, Operations, or similar roles
2–5 years of experience in Property Management, Operations, or similar roles
* Strong organizational and execution skills
Strong organizational and execution skills
* Experience working in fast-paced, unstructured environments
Experience working in fast-paced, unstructured environments
* Ability to manage multiple responsibilities simultaneously
Ability to manage multiple responsibilities simultaneously
* Strong communication and coordination abilities
Strong communication and coordination abilities

Mandatory Requirement
* Fluency in French and EnglishRequired to communicate with non-English-speaking operations staffCritical for managing on-the-ground teams effectively
Fluency in French and English
* Required to communicate with non-English-speaking operations staff
Required to communicate with non-English-speaking operations staff
* Critical for managing on-the-ground teams effectively
Critical for managing on-the-ground teams effectively

Core Competencies
* Proactive, entrepreneurial mindset
Proactive, entrepreneurial mindset
* Strong problem-solving ability
Strong problem-solving ability
* “Figure it out” and ownership mentality
“Figure it out” and ownership mentality
* High attention to detail
High attention to detail
* Ability to create structure from chaos
Ability to create structure from chaos
* Strong follow-up and accountability skills
Strong follow-up and accountability skills

Technical Skills
* Comfortable using email, messaging apps (WhatsApp), and basic tools
Comfortable using email, messaging apps (WhatsApp), and basic tools
* Ability to learn and implement CRM systems
Ability to learn and implemen