Property Account Manager
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Account Property Manager
Employment Type:Full time, independent contractor
Work Model:Remote
Work Hours:US work hours(Strictly aligned with US Eastern Standard Time (EST) business hours)
About Us
This premier property management company serves landlords and real estate investors in one of the country’s largest real estate markets. Our mission is to help property owners manage their investments efficiently while providing renters with a comfortable place to call home. We focus on delivering excellent customer service, lightning-fast responses to inquiries, frequent and transparent communication, and working hard to make real estate investment as stress-free and profitable as possible for our clients.
Roles and Responsibilities
Stakeholder Relations & Communication
* Act as the primary, dedicated point of contact for property owners and tenants, ensuring clear, timely, and empathetic communication.
Act as the primary, dedicated point of contact for property owners and tenants, ensuring clear, timely, and empathetic communication.
* Build trust and rapport with a wide range of personalities to deliver a consistently positive customer experience.
Build trust and rapport with a wide range of personalities to deliver a consistently positive customer experience.
Maintenance Coordination & Vendor Management
* Manage the full lifecycle of property maintenance work orders, including data entry, scheduling, continuous follow-up, and successful closure.
Manage the full lifecycle of property maintenance work orders, including data entry, scheduling, continuous follow-up, and successful closure.
* Coordinate vendor appointments and maintain effective communication pipelines with contractors to ensure timely service delivery.
Coordinate vendor appointments and maintain effective communication pipelines with contractors to ensure timely service delivery.
* Proactively solicit, compile, and evaluate competitive vendor bids for specialized maintenance or large-scale repair projects.
Proactively solicit, compile, and evaluate competitive vendor bids for specialized maintenance or large-scale repair projects.
Operations, Auditing & Accounting Collaboration
* Coordinate and schedule routine property inspections and ad-hoc spot checks as required.
Coordinate and schedule routine property inspections and ad-hoc spot checks as required.
* Collaborate closely with the internal corporate accounting team to resolve invoice discrepancies, verify contractor charges, and ensure accurate billing outputs for owners.
Collaborate closely with the internal corporate accounting team to resolve invoice discrepancies, verify contractor charges, and ensure accurate billing outputs for owners.
Required Skills & Abilities
* Communication Mastery:Exceptional written and verbal English communication skills with strong comprehension, rapid processing, and a personable, professional remote presence.
Communication Mastery:Exceptional written and verbal English communication skills with strong comprehension, rapid processing, and a personable, professional remote presence.
* Operational Agility:Detail-oriented and highly organized, with demonstrated time management and multitasking abilities to handle fluid property demands.
Operational Agility:Detail-oriented and highly organized, with demonstrated time management and multitasking abilities to handle fluid property demands.
* Problem-Solving Mindset:A proactive problem solver with a sharp eye for detail who catches property or billing anomalies before they escalate.
Problem-Solving Mindset:A proactive problem solver with a sharp eye for detail who catches property or billing anomalies before they escalate.
* Tech Literacy:Highly comfortable with technology and experienced in utilizing modern digital tools for property listings, secure document handling, and workflow management.
Tech Literacy:Highly comfortable with technology and experienced in utilizing modern digital tools for property listings, secure document handling, and workflow management.
Qualifications & Technical Requirements
* Experience:2–3 years of direct experience in property management and/or high-volume customer service roles is strictly required.
Experience:2–3 years of direct experience in property management and/or high-volume customer service roles is strictly required.
* Platform Experience:Proficiency in mid-market property management software platforms (e.g., AppFolio, Buildium, or comparable tools) is required.
Platform Experience:Proficiency in mid-market property management software platforms (e.g., AppFolio, Buildium, or comparable tools) is required.
* Education:Bachelor’s degree in Business Administration, Real Estate, or a related field is preferred.
Education:Bachelor’s degree in Business Administration, Real Estate, or a related field is preferred.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 685 open positions on Hirezar. View all Somewhere jobs →