Product Manager

* Oversee daily production operations and floor workflow management.
* Own and manage sample development, testing, revisions, and merchant approvals.
* Lead execution of B2B and wholesale orders, ensuring accuracy, timeline adherence, and quality control.
* Manage intake, tracking, and fulfillment of high-volume B2B personalization orders.
* Guide the build and rollout of new retail products and personalization programs.
* Coordinate directly with merchant-facing teams to align on expectations, timelines, and deliverables.
* Ensure quality standards are upheld across embroidery, engraving, UV printing, and other decoration methods.
* Monitor inventory levels, production capacity, and order prioritization.
* Identify inefficiencies and implement scalable production processes.
* Maintain visibility and reporting across samples, B2B orders, and retail production runs.
* 4+ years of experience in production management, retail product development, or operations.
* Direct experience managing samples and B2B / wholesale production orders.
* Background working with retail or eCommerce brands.
* Strong understanding of retail timelines, approvals, and production cycles.
* Experience overseeing production teams or coordinating across departments.
* Highly organized and capable of managing multiple merchant programs simultaneously.
* Detail-oriented with strong quality control standards.
* Experience with ERP systems, inventory tracking, or operational tools is a plus.
* Competitive salary (based on experience).
* Opportunity to lead and scale production within a fast-growing retail technology company.
* Direct exposure to national retail and eCommerce brands.
* The People:A driven, collaborative team building something meaningful in retail and personalization.
* The Product:We power best-in-class personalization programs for leading brands.
* The Opportunity:Join a high-growth company where you’ll directly shape how production scales across retail, DTC, and B2B channels.