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Partner Solutions Architect

Elastic

Remote OK
Saudi Arabia
Worldwide
US hours

Hirezar Summary for South African Applicants

This remote ok full time position at Elastic is open worldwide, so South Africans can apply. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

<div class="content-intro"><p>Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.</p></div><h2><strong>What is the role</strong></h2>
<p>The Partner Solutions Architect (PSA) is the technical force multiplier of Elastic's partner ecosystem. Where an account Solutions Architect wins one deal at a time, you build the technical capacity of a focused portfolio of partners — system integrators, resellers, MSSPs and cloud providers — so they source pipeline, win deals and deliver Elastic without us in the room.</p>
<p>The role rests on three pillars: drive growth with and through partners (partner-sourced pipeline); act as an architect of leverage (every partner engineer you certify adds technical selling capacity Elastic didn't have to hire); and co-innovate on repeatable solutions (joint blueprints, demos and partner-built offerings on our technology — including vertical and managed solutions Elastic doesn't build itself).</p>
<p>This is a pre-sales role that carries a partner-sourced pipeline target. You will work a defined portfolio of managed partners, each with an agreed technical engagement plan, and be measured on outputs — partner sourced deals, committed engagement plans and published assets — not on activity volume.</p>
<h2><strong>What you will be doing</strong></h2>
<p><strong>Drive growth with and through partners</strong></p>
<ul>
<li>Generate approved partner deal registrations, jointly owned with Partner Managers for your territory.</li>
<li>Run partner-tailored sales playbooks on registered deals: qualify the deal shape, support intake and technical scoping, and help partners attach their own services — lifting average deal size.</li>
<li>Accelerate partner-led opportunities, hands-on labs and proofs of concept, in collaboration with account AEs and SAs.</li>
</ul>
<p><strong>Architect of leverage</strong></p>
<ul>
<li>Own the technical relationships and named champions at each partner in your portfolio; build trusted advisor status with senior technical stakeholders.</li>
<li>Create, commit and maintain a Technical Engagement Plan per focus partner — the technical section of the Joint Business Plan — and run quarterly read-outs with the partner, Partner Manager and other stakeholders.</li>
<li>Deliver enablement and certification roadmaps — workshops, hands-on labs, accreditations, certifications — that move partners up a defined technical maturity model, from first knowledge to fully autonomous, market-leading practices.</li>
</ul>
<p><strong>Co-innovate on repeatable solutions</strong></p>
<ul>
<li>Co-architect solution blueprints and reference architectures with partners, including hyperscaler patterns on AWS, Google Cloud and Microsoft Azure.</li>
<li>Back partner-built solutions on Elastic — vertical, sovereign and managed offerings that extend our product surface beyond what Elastic builds itself.</li>
<li>Build reusable demos, sales cards and battlecards partners can run without Elastic in the room; co-publish reference win stories and joint blog posts. Everything lands in a central repository for reuse across the ecosystem.</li>
</ul>
<h2><strong>How success is measured</strong></h2>
<p>We measure this role on four transparent objectives, reviewed quarterly with evidence: approved partner-sourced deal registrations against territory targets (the headline metric); execution of the partner sales playbooks that grow average deal size; committed and reviewed Technical Engagement Plans; and published repeatable assets. Pipeline and capacity, not activity.</p>
<h2><strong>What you bring</strong></h2>
<ul>
<li>8+ years in technology solutions, practice development, architecture, consulting and/or cloud/infrastructure technologies.</li>
<li>5+ years of pre-sales experience in the software sector, ideally partner-facing: channel, alliances, SI/GSI or MSSP ecosystems.</li>
<li>A one-to-many mindset: you would rather teach ten engineers to run the demo than run it ten times yourself, and you can show where your enablement turned into someone else's win.</li>
<li>Working knowledge of security operations (SIEM, endpoint, cloud security) and/or observability — the solution areas where our partner business is growing fastest — plus an understanding of AI and semantic search technologies (RAG, vector search, NLP).</li>
<li>Professional experience architecting or operating solutions on AWS, Google Cloud or Microsoft Azure.</li>
<li>Co

Tips for South African Applicants

Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

Salary in Context

Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.

Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Elastic

Elastic is a company in the Strategic Enterprise Growth industry that hires remote workers from South Africa. They currently have 10 open positions on Hirezar. View all Elastic jobs →