🇿🇦 Hirezar Summary for South African Applicants

This fully remote full time position at Remote Recruitment is open to applicants from South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Remote Recruitment is hiring aOnline Chat Support Agentfor our UK-based clients. This is a fully remote position offering South African professionals an excellent opportunity to work with leading UK employers from home. You will work UK business hours and join a supportive, fast-growing team.

Key Responsibilities
* Handle multiple concurrent live chat conversations professionally
* Resolve customer queries, complaints and technical issues efficiently
* Escalate complex or unresolved issues to the appropriate teams
* Log all customer interactions accurately in CRM or helpdesk system
* Consistently achieve response time, resolution rate and CSAT targets
* Contribute to knowledge base documentation and internal resources
Requirements
* 1+ year of live chat, customer service or support experience
* Fast, accurate typing skills of at least 50 words per minute
* Excellent written English with impeccable grammar and spelling
* Calm under pressure and able to manage multiple conversations simultaneously
* Reliable home office with fast stable internet connection
What We Offer
* R25,000/month
* 100% remote, UK business hours
* Career growth and professional development
* Exposure to leading UK businesses and practices
Remote Recruitment – connecting top South African talent with UK employers. Apply today.

Tips for South African Applicants

⏰

Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

💰

Salary in Context

Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.

📋

Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

🔌

Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Remote Recruitment

Remote Recruitment is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 121 open positions on Hirezar. View all Remote Recruitment jobs →