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Marketing Operations Manager (AI & Automation)

The Global Talent Co.

Fully Remote
South Africa - JHB
South Africa
US hours

Hirezar Summary for South African Applicants

This fully remote full time position at The Global Talent Co. explicitly welcomes applicants based in South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Marketing Operations Manager (AI & Automation)
Full-time (40hrs per week) / Remote (CET Time)
Check out The Global Talent Co.’s talent network:
https://www.globaltalent.co/network
The Role
Build AI-powered marketing systems that eliminate manual work, automate complex workflows, and improve how an entire marketing organization operates.
You will work with one of Europe's fastest-growing consumer brands, helping scale its marketing organization through
AI, automation, and operational excellence
.
As the company continues its transition into a true
omnichannel business
, Marketing Operations has become a critical competitive advantage. In this role, you'll embed across multiple marketing teams to identify operational bottlenecks and solve them through
process design, AI, workflow automation, and scalable systems
.
This is
not a Project Manager or Marketing Coordinator role
. You won't simply recommend improvements, you'll
diagnose problems, build solutions, implement them, train teams, and measure their business impact.
Position:
Marketing Operations Manager (AI & Automation) (Full-Time)
We're looking for a
hands-on Marketing Operations professional
who combines
marketing expertise, automation skills, AI tools, and process thinking
to improve how marketing teams work.
You'll partner with
Growth Marketing, CRM, Creative, Influencer Marketing, and Brand teams
, building the systems and workflows that allow them to execute faster, better, and with greater efficiency.
If you enjoy optimizing processes, building automations, and creating scalable operational systems that directly impact business performance, this role is for you.
Responsibilities
1. Marketing Operations & Process Optimization
Embed across
Growth Marketing, CRM, Creative, Influencer Marketing, and Brand & Campaign Management
to understand how each function operates.
Identify where
time, quality, or operational efficiency
is being lost.
Prioritize the highest-impact improvement opportunities and build scalable solutions.
2. Design Marketing Operating Systems:
Own the marketing operating rhythm, including:
Campaign brief intake
Planning cadences
Post-campaign reviews
Weekly performance reporting
Build repeatable operational processes that scale as the company grows.
3.
AI, Automation & Marketing Technology
Own the
marketing automation ecosystem
.
Evaluate existing tools and standardize the technology stack.
Design and deploy automations using
Claude Code,
Trigger.dev
, Hookdeck, and n8n
.
Automate workflows including:
Reporting
Campaign QA
Asset routing
Lead management
Lifecycle automation
4.
Reporting & Business Impact
Build executive reporting used by marketing leadership.
Partner closely with the
Business Intelligence Lead
to improve data infrastructure.
Measure every initiative through tangible business outcomes, including:
Hours saved
Cycle-time reduction
Error-rate improvements
Faster decision making
5.
End-to-End Ownership
Own every improvement initiative from
diagnosis to implementation
.
Document new workflows and train teams to successfully adopt them.
Ensure every solution continues working after handoff.
Share learnings with the central AI team to help standardize operational best practices.
Requirements
Experience in
Marketing Operations, CRM Operations, Growth Operations, Brand Operations
, or similar operational marketing roles.
Strong understanding of both
marketing strategy
and
marketing execution
.
Hands-on experience building automations using
n8n, Make, Zapier
, or similar no-code/low-code automation platforms.
Experience using
Claude Code
or other
AI-powered development tools
.
Strong skills in
process design, workflow optimization, and operational excellence
.
Ability to independently prioritize initiatives and execute projects
end-to-end
.
Strong analytical mindset with the ability to connect operational improvements to measurable business outcomes.
Excellent stakeholder management and cross-functional collaboration skills.
Outstanding communication, organization, and problem-solving abilities.
Nice to Have
Experience implementing
AI-powered workflows
within marketing organizations.
Experience in
high-growth startups
or rapidly scaling consumer brands.
Exposure to
omnichannel marketing
environments.
Experience partnering with
Business Intelligence or Data teams
.
Strong understanding of
CRM lifecycle management, campaign operations, and marketing reporting
.
About us
The company is one of Europe's fastest-growing consumer brands, serving
millions of loyal customers
through an expanding portfolio of innovative products.
Founded with the mission of creating
better-tasting, healthier, and more sustainable
beverage alternatives, the business has rapidly grown into a profitable international company while building one of the most engaged customer communities in the industry.
Now expanding from a successful
direct-to-consumer
business into a global
omnichannel brand
, the company continues to invest heavily in
AI, technology, and ope

Tips for South African Applicants

Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

Salary in Context

Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.

Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About The Global Talent Co.

The Global Talent Co. is a company in the Sales industry that hires remote workers from South Africa. They currently have 33 open positions on Hirezar. View all The Global Talent Co. jobs →