Maintenance Scheduler / Dispatcher (Remote)

Maintenance Scheduler / Dispatcher (Remote)

Remote (must be available during Eastern Time business hours)
* Entry-level candidate: $1,500 - $1,800 per month.
Entry-level candidate: $1,500 - $1,800 per month.
* Strong/ experienced candidate: $2,200 up to $2,500.
Strong/ experienced candidate: $2,200 up to $2,500.

Position Overview

We are seeking a highly organized and detail-oriented Maintenance Scheduler / Dispatcher to coordinate repair and maintenance activities across our portfolio of properties. This role serves as the communication hub between our maintenance team, vendors, and internal departments, ensuring work orders are scheduled, tracked, and completed efficiently.

The ideal candidate is calm under pressure, an excellent communicator, and able to manage multiple priorities in a fast-paced environment. Experience in construction, property maintenance, or working with trades and vendors is strongly preferred.

Key Responsibilities
* Schedule and dispatch maintenance technicians and third-party vendors.
Schedule and dispatch maintenance technicians and third-party vendors.
* Coordinate repair appointments, follow up on open work orders, and ensure timely completion.
Coordinate repair appointments, follow up on open work orders, and ensure timely completion.
* Communicate clearly and professionally with vendors, team members, and internal stakeholders.
Communicate clearly and professionally with vendors, team members, and internal stakeholders.
* Monitor work order progress and proactively address scheduling conflicts or delays.
Monitor work order progress and proactively address scheduling conflicts or delays.
* Maintain accurate records, notes, and status updates within company systems.
Maintain accurate records, notes, and status updates within company systems.
* Prioritize urgent issues and make real-time scheduling adjustments as needed.
Prioritize urgent issues and make real-time scheduling adjustments as needed.
* Track vendor responsiveness, availability, and performance.
Track vendor responsiveness, availability, and performance.
* Support maintenance managers with administrative and operational coordination.
Support maintenance managers with administrative and operational coordination.

Qualifications
* Strong verbal and written communication skills.
Strong verbal and written communication skills.
* Exceptional attention to detail and organizational skills.
Exceptional attention to detail and organizational skills.
* Ability to remain calm and effective in high-pressure situations.
Ability to remain calm and effective in high-pressure situations.
* Comfortable managing multiple tasks and priorities simultaneously.
Comfortable managing multiple tasks and priorities simultaneously.
* Available to work Eastern Time business hours.
Available to work Eastern Time business hours.
* Proficient with computers, scheduling software (i.e. Breezeway), and communication tools.
Proficient with computers, scheduling software (i.e. Breezeway), and communication tools.
* Experience in maintenance, construction, property management, or dispatching is preferred.
Experience in maintenance, construction, property management, or dispatching is preferred.
* Understanding of construction trades, repair processes, and working with vendors is a strong asset.
Understanding of construction trades, repair processes, and working with vendors is a strong asset.

Key Traits We’re Looking For
* Highly organized and dependable
Highly organized and dependable
* Strong sense of urgency and follow-through
Strong sense of urgency and follow-through
* Excellent problem-solving abilities
Excellent problem-solving abilities
* Customer-service mindset
Customer-service mindset
* Team-oriented and collaborative
Team-oriented and collaborative
* Thrives in a fast-paced environment
Thrives in a fast-paced environment
* Able to hold vendors accountable while maintaining positive relationships
Able to hold vendors accountable while maintaining positive relationships

This is a remote position offering the opportunity to play a critical role in keeping operations running smoothly across a growing portfolio of properties.