Lead Engagement & Appointment Setter (Remote)
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R25,900 – R29,600 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Location:Remote (South Africa)Contract:Independent ContractorSchedule:Full-Time, Monday-Friday, EST
Role Overview: Building the Growth Engine
We are launching a dedicated lead generation channel as a separate vertical within our existing real estate and transaction business. This is a high-impact, high-reward role designed for a "hunter" who thrives on immediate engagement and strategic qualification.
As the Lead Engagement Specialist, you will be the first point of contact for every new lead generated through our Pay-Per-Click (PPC) campaigns. Your mission is to respond instantly, qualify the lead according to our criteria, and book appointments for our field service team to visit properties. We are starting with a small volume of leads as a "test run," but the goal is to scale this role into a cornerstone of our customer acquisition strategy.
Key Responsibilities
I. Rapid Lead Engagement
* Instant Response:Monitor incoming PPC leads via email and text notifications, ensuring a near-instant response time to maximize conversion.
* Multi-Channel Outreach:Engage leads through a consistent cadence of phone calls, text messages, and emails.
* Lead Qualification:Conduct discovery conversations to determine if the lead meets our minimum service requirements before scheduling a house visit.
* Appointment Setting:Successfully book calls and on-site appointments for the service providers, ensuring all logistical data is collected.
II. CRM & Funnel Management
* Database Ownership:Manage a separate, dedicated CRM for this new lead funnel, ensuring every interaction is logged and no lead falls through the cracks.
* Workflow Optimization (Dream Scenario):If you are tech-savvy, you will help build out and refine automated workflows, drip campaigns, and lead triggers to improve the efficiency of the funnel.
* Pipeline Reporting:Provide regular updates on lead volume, qualification rates, and appointment successful outcomes.
Who You Are
Experience & Background
* Proven Engagement Success:Previous experience in appointment setting, lead qualification, or outbound sales.
* Minimal Accent:Because you will be calling US-based homeowners, a neutral or minimal accent is required to ensure clear communication and trust-building.
* Real Estate/Home Services Knowledge:Experience in real estate or home service industries is a significant plus but not required.
Skills & Competencies
* Exceptional Communication:Fluent in English with a professional, persuasive writing style for emails and texts.
* High Persistence:You understand that "the fortune is in the follow-up" and aren't afraid to call a lead multiple times to secure an appointment.
* Self-Motivated:You are excited by the prospect of building a channel from the ground up and helping the company scale.
* Tech Proficiency:Comfortable working with CRMs, VoIP systems (like Dialpad or RingCentral), and automation tools.
Why This Role?
* Direct Revenue Impact:You are the engine behind our newest growth channel. Your success directly dictates our ability to scale this vertical.
* Growth Opportunity:If the "test run" is successful, this role will evolve into a senior leadership or operations position within the lead gen department.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R25,900/month, this role is on par with the average South African remote salary. The USD equivalent ($1,400/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 685 open positions on Hirezar. View all Somewhere jobs →