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Five9 Outbound Consultant

Remote Recruitment

Fully Remote
📍 South Africa
🇿🇦 SA Friendly: 1.0/1.0

🇿🇦 Hirezar Summary for South African Applicants

This fully remote full time position at Remote Recruitment is open to applicants from South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Remote World is hiring aFive9 Outbound Consultantfor a UK-based contact centre operation. You'll be working on the Five9 cloud platform, making outbound calls to prospects and customers on behalf of a growing UK business — all from your home in South Africa.

This role is specifically for candidates with hands-on Five9 experience. If you know the platform well and are confident on outbound calls, this is a great opportunity for a stable, well-paying remote position.

Key Responsibilities
* Make outbound calls to prospects and existing customers using the Five9 dialler platform
* Follow call scripts and guides while adapting naturally to each conversation
* Qualify leads, gather information, and book follow-up appointments or escalate where needed
* Accurately log call outcomes and notes in the CRM after each interaction
* Meet daily call volume and conversion targets set by the UK team

What You'll Need
* Proven experience using the Five9 platform in an outbound role
* Strong verbal communication skills with a professional, clear phone manner
* Familiarity with CRM systems and call logging
* Resilience and a positive attitude — comfortable with high call volumes
* Reliable fibre internet connection and a quiet, dedicated home workspace

What's on Offer
* Salary: R18,000 per month
* Full-time, permanent remote position
* Working hours: 09:00–17:00 UK time (11:00–19:00 SAST)
* Equipment provided
* 20 days paid annual leave
We welcome applications from all backgrounds. Five9 experience is essential for this role — if that's you, apply now.

Tips for South African Applicants

Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

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Salary in Context

Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.

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Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

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Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Remote Recruitment

Remote Recruitment is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 34 open positions on Hirezar. View all Remote Recruitment jobs →