Five9 Outbound Consultant
Remote Recruitment
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Remote Recruitment is open to applicants from South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Remote World is hiring aFive9 Outbound Consultantfor a UK-based contact centre operation. You'll be working on the Five9 cloud platform, making outbound calls to prospects and customers on behalf of a growing UK business — all from your home in South Africa.
This role is specifically for candidates with hands-on Five9 experience. If you know the platform well and are confident on outbound calls, this is a great opportunity for a stable, well-paying remote position.
Key Responsibilities
* Make outbound calls to prospects and existing customers using the Five9 dialler platform
* Follow call scripts and guides while adapting naturally to each conversation
* Qualify leads, gather information, and book follow-up appointments or escalate where needed
* Accurately log call outcomes and notes in the CRM after each interaction
* Meet daily call volume and conversion targets set by the UK team
What You'll Need
* Proven experience using the Five9 platform in an outbound role
* Strong verbal communication skills with a professional, clear phone manner
* Familiarity with CRM systems and call logging
* Resilience and a positive attitude — comfortable with high call volumes
* Reliable fibre internet connection and a quiet, dedicated home workspace
What's on Offer
* Salary: R18,000 per month
* Full-time, permanent remote position
* Working hours: 09:00–17:00 UK time (11:00–19:00 SAST)
* Equipment provided
* 20 days paid annual leave
We welcome applications from all backgrounds. Five9 experience is essential for this role — if that's you, apply now.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Remote Recruitment
Remote Recruitment is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 34 open positions on Hirezar. View all Remote Recruitment jobs →