Facilities Lead & Construction Project Coordinator

Job Description: Facilities Lead & Construction Project Coordinator (Multi-Unit Hospitality)

Position Title:Facilities Lead & Construction Project Coordinator

Department:Facilities, Development & Operations

Reports To:Leadership / Head of Development (Andrew)

Employment Type:Full-Time Independent Contractor

Schedule:Monday – Friday, U.S. Business Hours Overlap Required (EST/CST)

Location:Remote / Offshore (Open to talent inLatin America,South Africa, orThe Philippines)Opportunity Overview

We are a growing hospitality group operating vibrant, high-volume restaurants across major U.S. markets—currently managing2 locations in New York, 2 locations in Texas, and 2 new locations currently in development.

We are seeking a proactive, detail-drivenFacilities Lead & Construction Project Coordinatorto manage our repairs, maintenance (R&M), and preventive maintenance programs across all locations, while supporting capital improvement and store buildout projects.

This is a dynamic, high-ownership role. You will handle the day-to-day operational execution of keeping our restaurants running smoothly—sourcing vendor quotes, coordinating scheduled maintenance, managing repair tickets, and ensuring work is verified by on-site General Managers (GMs).

In addition, you will work directly alongside leadership onconstruction, renovation, and equipment upgrade projects(e.g., kitchen line overhauls, sound system upgrades, facility refreshes, and store closures/installations).

If you have a strong background in facilities coordination, vendor management, and basic construction project management, this role offers high impact and long-term career growth as our footprint expands.

Key Responsibilities

1. Daily Facilities & Repairs & Maintenance (R&M) Management
* Maintenance Ticketing & Dispatch:Own the intake, triage, and resolution of daily repair and preventive maintenance requests across all current and upcoming restaurant sites.
* Vendor Sourcing & Bid Comparison:Reach out to local trade contractors (HVAC, refrigeration, plumbing, electrical, kitchen equipment, AV/sound systems, general handymen) to collect competitive quotes and scope estimates.
* Store & Vendor Scheduling:Coordinate work windows directly with restaurant General Managers (GMs) to schedule vendor visits outside of peak service hours, minimizing operational disruption.
* Quality Assurance & Work Closeout:Track every repair ticket through to completion. Ensure General Managers inspect and verify work quality before closing out tickets and approving invoices.

2. Construction, Equipment Upgrades & Project Coordination
* Renovation & Upgrade Management:Support leadership (Andrew) on capital improvement projects—such as commercial kitchen equipment upgrades, line reconfigurations, sound system enhancements, and dining room refreshes.
* Project Logistics & Scheduling:Manage project timelines end-to-end: budget approvals, vendor contracting, equipment delivery logistics, and coordinating temporary restaurant closures or off-hours installations.
* Estimating & Cost Tracking:Maintain clean project budgets, tracking material lead times, quotes, purchase orders, and contractor invoices against approved budgets.

3. Preventive Maintenance & Systems Improvement
* Preventive Maintenance (PM) Programs:Maintain and enforce recurring preventive maintenance schedules across specialized equipment (grease traps, hood cleanings, ice machines, HVAC filters, fire suppression, AV/sound setups).
* Vendor Relationship Management:Maintain an organized, up-to-date vendor directory for each market (NY & TX), building reliable relationships with trusted technicians and contractors.

Ideal Candidate Profile

Required Qualifications & Experience
* Facilities / R&M Experience:3+ years of experience in facilities coordination, repairs & maintenance management, or vendor dispatch (experience inrestaurants, hospitality, retail, or multi-unit commercial real estateis strongly preferred).
* Construction PM Understanding:Proven understanding of basic construction management, blueprint/scope reading, contractor management, and project scheduling.
* Vendor Sourcing & Negotiation:Strong experience reaching out to contractors, evaluating technical scopes, comparing bids, and managing vendor accounts.
* High Detail & Follow-Through:Exceptional organizational habits. You don't let vendor tickets stall and always verify that work was completed to standard.
* Fluent English Communication:Excellent written and spoken English, with the clarity and professionalism needed to speak with vendors, contractors, equipment suppliers, and restaurant GMs daily.

Technical & Operational Skills
* Comfort using modern ticketing/facilities platforms (e.g., ServiceChannel, MaintainX, ResQ, or similar CRM/project tools like Asana, ClickUp, or Monday.com).
* Proficiency in Google Workspace / MS Office (Excel/Sheets for budget and quote comparisons).
* Resourceful problem-solver who can navigate emergency ven