🇿🇦 Hirezar Summary for South African Applicants

This fully remote full time position at Remote Recruitment is open to applicants from South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Remote Recruitment is hiring aCustomer Success Specialistfor our UK-based clients. This is a fully remote position offering South African professionals an excellent opportunity to work with leading UK employers from home. You will work UK business hours and join a supportive, fast-growing team.

Key Responsibilities
* Onboard new clients and ensure a smooth transition from sales to service delivery
* Build strong relationships with clients to maximise product adoption and satisfaction
* Conduct regular check-in calls, QBRs and health score reviews with assigned accounts
* Proactively identify churn risks and escalate to retention teams as appropriate
* Gather client feedback and collaborate with product teams to improve the offering
* Track customer success metrics and contribute to team reporting and strategy
Requirements
* 2+ years of customer success, account management or client services experience
* Excellent communication and relationship-building skills
* Proficient in CRM and customer success platforms such as Salesforce or Gainsight
* Empathetic and solutions-focused with a track record of improving client retention
* Self-motivated and able to manage a large portfolio independently from home
What We Offer
* R27,000/month
* 100% remote, UK business hours
* Career growth and professional development
* Exposure to leading UK businesses and practices
Remote Recruitment – connecting top South African talent with UK employers. Apply today.

Tips for South African Applicants

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Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

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Salary in Context

Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.

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Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

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Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Remote Recruitment

Remote Recruitment is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 121 open positions on Hirezar. View all Remote Recruitment jobs →