Collections Representative (Remote SA/LATAM)
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R22,200 – R33,300 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Collections & Accounts Recovery Specialist
Department:Portfolio Risk & Collections
Employment Type:Full-Time Independent Contractor (40 Hours/Week)
Schedule:US Business Hours
Location:100% Remote(Hiring 1x South Africa & 1x LATAM)
About the Role
We are a premier revenue-based financing firm seeking two sharp, persuasive communicators to join our Collections team. You will manage a focused queue of~7 key accounts at a time, executing consistent daily outreach to negotiate recovery and payment plans with business owners.
No prior lending collections experience required!We provide a comprehensive6-week structured training program, proven scripts, and ongoing coaching.
Key Responsibilities
* Multi-Channel Outreach:Conduct daily follow-ups via phone, text, and email to default borrowers to secure payment resolutions.
Multi-Channel Outreach:Conduct daily follow-ups via phone, text, and email to default borrowers to secure payment resolutions.
* Negotiation & Structuring:Use company scripts and guidelines to resolve payment friction and establish realistic workout plans.
Negotiation & Structuring:Use company scripts and guidelines to resolve payment friction and establish realistic workout plans.
* CRM & Pipeline Tracking:Log every touchpoint, note, and promise-to-pay date accurately in our system.
CRM & Pipeline Tracking:Log every touchpoint, note, and promise-to-pay date accurately in our system.
* Strategy & Coaching:Work closely with your Collections Manager to review call recordings, adjust outreach tactics, and escalate accounts when necessary.
Strategy & Coaching:Work closely with your Collections Manager to review call recordings, adjust outreach tactics, and escalate accounts when necessary.
What We’re Looking For
* Strong Communicators:Persuasive, confident on the phone, and composed under pressure.South Africa Candidates:Fluent, professional written and spoken English.LATAM Candidates:Fully bilingual in English and Spanish (written and spoken).
Strong Communicators:Persuasive, confident on the phone, and composed under pressure.
* South Africa Candidates:Fluent, professional written and spoken English.
South Africa Candidates:Fluent, professional written and spoken English.
* LATAM Candidates:Fully bilingual in English and Spanish (written and spoken).
LATAM Candidates:Fully bilingual in English and Spanish (written and spoken).
* Grit & Problem-Solving:High cognitive ability, sharp reasoning, and the persistence to hit recovery targets.
Grit & Problem-Solving:High cognitive ability, sharp reasoning, and the persistence to hit recovery targets.
* Coachability:Eager to learn via our 6-week training program and stick to proven outreach cadences and scripts.
Coachability:Eager to learn via our 6-week training program and stick to proven outreach cadences and scripts.
Technical & Home Office Setup
* Quiet home office environment
Quiet home office environment
* Reliable high-speed internet & noise-canceling headset
Reliable high-speed internet & noise-canceling headset
* For South Africa Candidates:Power backup solution (Inverter/UPS) is required to ensure uptime during load shedding.
For South Africa Candidates:Power backup solution (Inverter/UPS) is required to ensure uptime during load shedding.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R22,200/month, this role is on par with the average South African remote salary. The USD equivalent ($1,200/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 828 open positions on Hirezar. View all Somewhere jobs →