Client Services Administrator
Remote Recruitment
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Remote Recruitment is open to applicants from South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Salary: R29 000 - R32 000 per month
Remote Recruitment is hiring a Client Services Administrator for a UK employer, fully remote from South Africa.
Role overview
You will be the steady point of contact for a UK company’s clients, handling the admin behind each account so service promises are actually kept. It suits someone who likes tidy records and clients who feel looked after.
You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.
Key responsibilities
* Own day-to-day client queries by email and phone through to resolution
* Keep client records, contracts and account details accurate
* Coordinate onboarding for new clients and gather what is needed
* Prepare service reports and renewal paperwork
* Chase internal teams so client commitments land on time
* Escalate risks early rather than letting them drift
What you'll need
* Two or more years in client services, account admin or customer support
* Experience with a CRM or service desk tool such as HubSpot, Salesforce or Zendesk
* Confident, professional written English with clients
* Comfortable managing several accounts without dropping detail
* Reliable home internet and a quiet space for UK-hours work
Nice to have
* Exposure to B2B or professional services clients
* Experience with renewals or contract admin
* Familiarity with SLA reporting
What's on offer
A permanent, fully remote role with a UK employer, a defined client portfolio of your own, and a manager who backs you when accounts get busy. There is a clear path into account management.
Remote Recruitment connects South African talent with UK employers. We reply to every application.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Remote Recruitment
Remote Recruitment is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 87 open positions on Hirezar. View all Remote Recruitment jobs →