Client Success & Sales Operations Coordinator
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R27,750 – R40,700 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Role:Client Success & Sales Operations CoordinatorPriority Location:LATAM, South AfricaWorking Hours:Full-time, US Eastern Standard TimeType of contract:Independent ContractorType of job:RemoteAbout the Role:We are seeking a highly organized Client Success & Sales Operations Coordinator to support the operational execution of Client Success and account growth activities across the organization. This role is focused on CRM management, workflow coordination, reporting support, outreach operations, and sales support processes to ensure systems, follow-ups, and client records remain accurate, organized, and consistently maintained. The ideal candidate is detail-oriented, process-driven, proactive, and comfortable managing recurring workflows while supporting both client-facing and commercial operations in a fast-moving environment.
Key Responsibilities:
CRM & Data Management
* Maintain CRM accuracy, organization, and data hygiene across accounts and opportunities
Maintain CRM accuracy, organization, and data hygiene across accounts and opportunities
* Update contact records, notes, activities, and workflow tracking
Update contact records, notes, activities, and workflow tracking
* Ensure consistency across CRM processes and operational systems
Ensure consistency across CRM processes and operational systems
Sales Operations & Workflow Support
* Support lead and opportunity management workflows
Support lead and opportunity management workflows
* Maintain follow-up activities, reminders, and automated sequences
Maintain follow-up activities, reminders, and automated sequences
* Assist with workflow automation and process improvement initiatives
Assist with workflow automation and process improvement initiatives
* Support re-engagement and outreach tracking processes
Support re-engagement and outreach tracking processes
Client Success Reporting
* Prepare and organize recurring reports and reporting materials
Prepare and organize recurring reports and reporting materials
* Track survey participation, engagement inputs, and completion status
Track survey participation, engagement inputs, and completion status
* Ensure reporting deliverables are accurate and delivered on time
Ensure reporting deliverables are accurate and delivered on time
* Maintain reporting workflows and follow-up coordination
Maintain reporting workflows and follow-up coordination
Research & Outreach Coordination
* Conduct account and contact research to support outbound initiatives
Conduct account and contact research to support outbound initiatives
* Assist with LinkedIn Sales Navigator workflows and list management
Assist with LinkedIn Sales Navigator workflows and list management
* Support outreach coordination, sequencing, and follow-up tracking
Support outreach coordination, sequencing, and follow-up tracking
* Maintain organized outbound and account growth workflows
Maintain organized outbound and account growth workflows
Proposal & Administrative Coordination
* Maintain proposal templates, supporting materials, and documentation
Maintain proposal templates, supporting materials, and documentation
* Organize proposal records, versions, and operational files
Organize proposal records, versions, and operational files
* Support proposal coordination and submission timelines
Support proposal coordination and submission timelines
Systems & Operational Coordination
* Maintain organized workflows across Monday.com, CRM systems, and operational tools
Maintain organized workflows across Monday.com, CRM systems, and operational tools
* Ensure recurring tasks, reminders, and workflow activities are completed consistently
Ensure recurring tasks, reminders, and workflow activities are completed consistently
* Identify workflow gaps and operational inefficiencies for improvement
Identify workflow gaps and operational inefficiencies for improvement
Qualifications & Skills
Hard Skills
* 2–5 years of experience in operations, CRM administration, sales support, client success support, or coordination roles
2–5 years of experience in operations, CRM administration, sales support, client success support, or coordination roles
* Experience maintaining CRM systems and workflow tracking processes
Experience maintaining CRM systems and workflow tracking processes
* Strong organizational, administrative, and multitasking skills
Strong organizational, administrative, and multitasking skills
* Strong written and verbal English communication skills
Strong written and verbal English communication skills
* Experience with reporting coordination, operational workflows, or client-facing support preferred
Experience with reporting coordination, operational workflows, or client-facing support preferred
Nice to Have
* Experience with HubSpot, Salesforce, or similar CRM platforms
Experience with HubSpot, Salesforce, or similar CRM platforms
* Familiarity with LinkedIn Sales Navigator, Monday.com, and automation tools
Familiarity with LinkedIn Sales Navigator, Monday
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R27,750/month, this role is on par with the average South African remote salary. The USD equivalent ($1,500/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 685 open positions on Hirezar. View all Somewhere jobs →