🇿🇦 Hirezar Summary for South African Applicants

This fully remote full time position at Remote Recruitment is open to applicants from South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Salary: R23 000 - R25 000 per month

Remote Recruitment is hiring a Claims Administrator for a UK employer, fully remote from South Africa.

Role overview

You will move claims through from first notification to settlement, keeping the file complete and the claimant informed at every step. It suits someone organised and steady who can be warm with people having a bad week.

You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.

Key responsibilities
* Log new claims accurately and open the case file
* Gather supporting documents and chase what is missing
* Update claimants on progress at agreed intervals
* Liaise with assessors, suppliers and internal teams
* Track claim status and escalate anything stalling
* Maintain accurate records for audit and reporting
What you'll need
* Experience in claims, insurance administration or case-based customer service
* Confident handling detailed documentation without losing track
* Clear, empathetic written and phone communication
* Comfortable with a claims or CRM system and structured processes
* Reliable home internet and a quiet space for UK-hours work
Nice to have
* Exposure to motor, property or health claims
* Familiarity with FCA-regulated environments
* Experience handling complaints
What's on offer

A permanent, fully remote role with proper claims training, a supportive team leader and a manageable caseload. Strong administrators progress into senior claims or complaints handling.

Remote Recruitment connects South African talent with UK employers. We reply to every application.

Tips for South African Applicants

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Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

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Salary in Context

Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.

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Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

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Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Remote Recruitment

Remote Recruitment is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 87 open positions on Hirezar. View all Remote Recruitment jobs →