🇿🇦 Hirezar Summary for South African Applicants

This fully remote full time position at Remote Recruitment is open to applicants from South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Remote Recruitment is hiring Call Centre Agents to join a UK employer, working fully remotely from South Africa. This is a 100% remote role handling inbound and outbound calls for UK customers in a supportive team environment.

Role overview

You'll spend your day on the phone helping customers, answering questions and making sure every call ends on a positive note. If you enjoy talking to people and solving problems, you'll feel right at home.

Key responsibilities
* Handle inbound and outbound calls in a friendly, professional way
* Answer questions and resolve issues on the first call where possible
* Log call details and update customer records accurately
* Follow scripts and processes while keeping conversations natural
* Escalate complex cases to the right team when needed
What you'll need
* Experience in a call centre or phone-based customer role
* Clear, confident spoken English
* Familiarity with basic computer systems and CRM tools
* A positive, resilient attitude
* A reliable internet connection and a quiet place to take calls
What's on offer

Salary of R13,000 to R16,000 per month, depending on experience. Working hours are 09:00 to 17:00 UK time (11:00 to 19:00 SAST), Monday to Friday. You'll get full training, a friendly team around you, and steady work with an established UK employer from home.

Tips for South African Applicants

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Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

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Salary in Context

Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.

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Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

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Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Remote Recruitment

Remote Recruitment is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 121 open positions on Hirezar. View all Remote Recruitment jobs →