Business Operations Manager (Remote) (LATAM/South Africa/Philippines)
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Business Operations Manager
Position Title:Business Operations Manager (Startup Generalist)Department:Business OperationsReports To:Co-Founder & CEO / Co-FounderContract Type:Direct Contract (Long-Term Permanent Fit)Location:Remote — Latin America, South Africa, or PhilippinesWorking Hours:U.S. Business Hours Overlap Required
Company Overview
The client builds high-performing, proprietary technology solutions generating approximately$600K–$700K in monthly revenue. The company operates as a lean, agile team of approximately seven people and is focused on scaling rapidly without unnecessary bureaucracy.
The client is seeking a high-agencyBusiness Operations Managerwho can take ownership of operational challenges, drive projects independently, and thrive in a fast-paced startup environment.
Position Overview
This isnot a traditional administrative or Executive Assistant role. It is primarily an operations and project management position for a strong startup generalist.
The Business Operations Manager will serve as the operational connective tissue across the business, owning recurring processes, developing and improving SOPs, coordinating cross-functional projects, managing vendors, and resolving operational roadblocks.
The ideal candidate can take an open-ended goal or problem, determine the required steps, coordinate with the appropriate people, make sound decisions, and execute without needing step-by-step instructions.
Key Responsibilities
Operations & Project Management
* Take ownership of founder-led projects, operational goals, and unexpected challenges from start to completion.
* Coordinate with internal team members, technical teams, and external contractors to keep projects on track.
* Investigate operational issues, process failures, and business bottlenecks and independently develop and implement solutions.
Process, SOP & Vendor Management
* Create, document, audit, and continuously improve internalSOPs.
* Manage vendor communications, software tools, contractor workflows, and hiring/onboarding logistics.
* Handle core business administration, including platform payouts,Mercurywire transfers, and manual financial processes when required.
Founder Support & Decision-Making
* Proactively remove operational bottlenecks and miscellaneous projects from the co-founders’ workload.
* Make practical, well-informed decisions in ambiguous situations without relying on micromanagement.
Candidate Qualifications
Essential Skills & Mindset
* High Agency & Autonomy:Able to identify solutions and execute without being told exactly how to complete a task.
* Highly Organized & Reliable:Exceptional follow-through, attention to detail, and ability to manage deadlines.
* Comfortable with Ambiguity:Thrives in a lean, fast-moving startup where priorities can change quickly.
* Tech-Literate:Comfortable learning new software, custom dashboards, fintech platforms such as Mercury, Slack, and project management tools.
Experience
* 3–5+ yearsof experience in Operations Management, Business Operations, Startup Generalist, or Operations Coordination roles.
* Experience within atech company, SaaS startup, or high-growth digital businessis preferred.
* Exceptional verbal and written Englishwith a polished and professional communication style.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 828 open positions on Hirezar. View all Somewhere jobs →