Appointment
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Appointment Setter
Employment Type:Full-time, Independent ContractorWork Model:RemoteWork Hours:US Eastern Standard Time (EST) alignment
Territory Focus:North Carolina, South Carolina, and Georgia (12 Regional Hubs)
Role Summary
We are seeking a highly charismatic, logistically sharpHigh-Volume Appointment Setter & Geographic Coordinatorto manage the inbound sales funnel for our premier window coverings and awnings enterprise. Operating in an exclusive partnership with a major national warehouse retailer (Costco) across 12 high-velocity locations, our program generates massive lead volume.
Because this retail pipeline is a high-volume, low-margin model, operational efficiency is our primary lever for profitability. This isnota passive, transactional calling role. You will act as a consultative brand ambassador and logistical master—running vital pre-consultation calls to educate residential homeowners on product specs (e.g., privacy vs. visibility shades) while solving complex geographic routing puzzles to group in-home design consultations efficiently across three states without backtracking.
Key Responsibilities
1. Consultative Pre-Consultation & Education
* Inbound Lead Acceleration:Manage a high-volume pipeline of warm, incoming retail lead submissions, executing rapid outbound connection calls.
Inbound Lead Acceleration:Manage a high-volume pipeline of warm, incoming retail lead submissions, executing rapid outbound connection calls.
* Product Education:Lead engaging, charismatic phone consultations to qualify homeowner intent and visually educate them on baseline product selections, functional differences, and structural configurations.
Product Education:Lead engaging, charismatic phone consultations to qualify homeowner intent and visually educate them on baseline product selections, functional differences, and structural configurations.
* Expectation Management:Prime prospective clients for an elite in-home sales experience, ensuring they understand our measurement and design process prior to the designer's arrival.
Expectation Management:Prime prospective clients for an elite in-home sales experience, ensuring they understand our measurement and design process prior to the designer's arrival.
2. Complex Geographic Routing & Scheduling
* Territory Consolidation:Map, manage, and optimize calendar logistics for our field design team across extensive North Carolina, South Carolina, and Georgia territories.
Territory Consolidation:Map, manage, and optimize calendar logistics for our field design team across extensive North Carolina, South Carolina, and Georgia territories.
* Route Efficiency Planning:Group appointments systematically based on geographical density and precise regional hubs to aggressively eliminate designer windshield time and prevent state-line backtracking.
Route Efficiency Planning:Group appointments systematically based on geographical density and precise regional hubs to aggressively eliminate designer windshield time and prevent state-line backtracking.
* Calendar Governance:Own the scheduling software backend, continuously auditing appointment slots to maximize daily design capacity across all active markets.
Calendar Governance:Own the scheduling software backend, continuously auditing appointment slots to maximize daily design capacity across all active markets.
3. Pipeline Hygiene & Collaboration
* Meticulously log customer preferences, design profiles, structural notes, and routing logistics inside the company CRM.
Meticulously log customer preferences, design profiles, structural notes, and routing logistics inside the company CRM.
* Maintain a seamless communication bridge with our field designers and the central Office Manager to dynamically adjust calendars based on traffic, weather, or cancellation trends.
Maintain a seamless communication bridge with our field designers and the central Office Manager to dynamically adjust calendars based on traffic, weather, or cancellation trends.
Required Skills & Qualifications
* Experience:3+ years of experience in high-volume Appointment Setting, Inside Sales, or Logistics/Dispatch Coordination. Experience within home services, home improvement, or home staging is a significant asset.
Experience:3+ years of experience in high-volume Appointment Setting, Inside Sales, or Logistics/Dispatch Coordination. Experience within home services, home improvement, or home staging is a significant asset.
* Communication Mastery:Polished, charismatic, and native-level English business presence. You must possess the warmth and authority required to build instant trust with retail consumers over the phone.
Communication Mastery:Polished, charismatic, and native-level English business presence. You must possess the warmth and authority required to build instant trust with retail consumers over the phone.
* Spatial & Geographic Literacy:Exceptional mapping and spatial coordination skills. You must be comfortable analyzing maps (Google Ma
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 748 open positions on Hirezar. View all Somewhere jobs →