Agent Success/Broker Coordinator Assistant
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R14,800 – R46,250 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Agent Success / Broker Coordinator Assistant (Remote)
Overview
Our client, a fast-growing company transforming how mortgage and real estate experiences connect, is seeking anAgent Success / Broker Coordinator Assistantto support and scale their agent referral network.
The company partners with 30+ lenders to connect pre-qualified buyers with top-performing real estate agents, creating a seamless, concierge-style experience. With4–5x year-over-year growth, their current agent network operations are at capacity—this role is critical in removing that bottleneck and driving continued expansion.
Primary Function
The primary function of this role is tosupport the recruitment, engagement, and accountability of real estate agents within the referral network, ensuring consistent communication and CRM accuracy.
Key Responsibilities
* Agent Follow-Up:Proactively reach out to agents to ensure timely submission of required weekly updates
* High-Volume Communication:Conduct 20–30 calls per day to maintain engagement and accountability across the network
* Recruitment Support:Identify and onboard new agents to fill geographic or performance gaps
* CRM Management:Maintain accurate records, workflows, and activity tracking withinHubSpot
* Data Integrity:Ensure agent updates are complete and usable for internal analytics and performance tracking
* Relationship Management:Build and maintain strong working relationships with agents nationwide
* Escalation Handling:Flag underperforming or non-responsive agents for replacement or reassignment
* Administrative Support:Assist with ongoing coordination and operational tasks tied to the agent network
Required Qualifications
* 2–8 years of experience in coordination, operations, sales support, or similar roles
* Experience working withCRM systems (HubSpot strongly preferred)
* Comfortable handlinghigh call volume (20–30 calls/day)
* Strong communication and follow-up skills
* Highly organized with strong attention to detail
* Ability to manage multiple workflows simultaneously
* Self-starter who can operate with minimal oversight
* Strong English communication skills
Preferred Qualifications
* Experience in real estate, mortgage, or proptech environments
* Background in agent coordination, recruiting, or brokerage operations
* Familiarity with performance tracking and accountability systems
* Experience working in high-growth or startup environments
Role Details
* Full-time, remote position
* Schedule: Monday–Friday, 9:00 AM – 5:00 PM EST
* High-activity role with a mix of outbound calls, CRM management, and coordination
What This Role Offers
* Opportunity to support a rapidly scaling real estate technology platform
* Direct impact on improving operational efficiency and agent performance
* Exposure to both real estate and mortgage ecosystems
* High-ownership role with clear impact on growth
Who This Role is Ideal For
* Highly organized operators who thrive in fast-paced environments
* Strong communicators who are comfortable holding others accountable
* Individuals who enjoy a mix ofpeople interaction and systems management
* Candidates who can handle repetition, follow-up, and process-driven work at scale
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R14,800/month, this role is on par with the average South African remote salary. The USD equivalent ($800/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 685 open positions on Hirezar. View all Somewhere jobs →