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Virtual Assistant Admin Social Media & Brand Support for Luxury Jewelry Retail

Assist World

Fully Remote
📍 Remote - Worldwide
🇿🇦 SA Friendly: 0.7/1.0

We are seeking a highly organized, detail-oriented, and professional Virtual

Assistant to support daily operations, client communication, and executive scheduling.

This role is ideal for someone who thrives in a fast-paced luxury environment and

understands the importance of discretion, organization, and refined communication.

Role Overview

The Virtual Assistant will provide administrative and client-facing support to the Head

Designer and leadership team, ensuring seamless communication, appointment

coordination, and timely follow-ups.

Key Responsibilities

Client Communication

● Monitor and respond to all incoming emails in a timely and professional manner

● Draft and send client quotes for custom designs and special orders

● Follow up with customers regarding custom pieces, approvals, and timelines

● Provide updates to clients on jewelry repairs and order status

● Maintain a polished, luxury brand tone in all correspondence

Calendar & Appointment Coordination

● Manage and coordinate the Head Designer's calendar

● Schedule custom consultations (in-store and virtual)

● Confirm appointments and send reminders to clients

● Ensure all consultation notes and files are properly organized

Quoting & Administrative Support

● Assist in preparing and organizing custom design quotes

● Track outstanding quotes and follow up appropriately

● Maintain client records and documentation

● Support workflow organization between sales and production

Social Media & Brand Support

● Assist with social media scheduling and posting

● Help draft captions and content ideas

● Respond to direct messages and inquiries professionally

● Support basic content organization and campaign planning
* Exceptional written communication skills
* Highly organized with strong attention to detail
* Comfortable managing executive calendars
* Experience in luxury retail, jewelry, or hospitality preferred
* Professional, discreet, and trustworthy
* Tech-savvy (Google Workspace, Shopify, social media platforms)
* Able to work independently and meet deadlines
* Flexible remote work environment
* Opportunity to work within a growing luxury brand
* Creative involvement in custom design processes
$500 - $700 a month

Part-time: 20 hours per week to start

Potential to increase to full-time over time

Time Zone:Atlantic Standard Time (AST), Mon-Fri, 10 AM-5 PM

Why Join Assist World?

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

$500 entry monthly raffle

NO TRACKER. NO PROBLEM

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Please mention the word **WITTY** and tag RMTYyLjIyMC4yMzQuMjY= when applying to show you read the job post completely (#RMTYyLjIyMC4yMzQuMjY=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.