Senior Manager of Revenue Cycle Management
AnswersNow Inc
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at AnswersNow Inc is open to applicants from South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Senior Manager of Revenue Cycle ManagementRemote, Anywhere in the US
About AnswersNow
At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy, complete with distraction-free features and interactive activities that enhance engagement and progress.
Our team operates fully remotely-meaning you'll have the flexibility to work from home, and will never have to report on-site to provide client support. If you're ready to make a meaningful impact and join a team that's reshaping autism therapy, we'd love to hear from you!
About the role
The Senior Manager of RCM will lead the day-to-day operations and continuous improvement of our revenue cycle - ensuring clean claims, fast collections, and accurate revenue recognition. You'll manage internal and outsourced teams responsible for collections, while partnering closely with Finance, Product, and Clinical Operations to drive strong financial performance and operational excellence.
Job Details
* W2 Employee
W2 Employee
* Full-Time (Remote)
Full-Time (Remote)
Job Requirements
* 3-5 years of progressive experience in healthcare revenue cycle management.
3-5 years of progressive experience in healthcare revenue cycle management.
* Demonstrated success improving key RCM metrics (collection rate, AR days, first-pass yield).
Demonstrated success improving key RCM metrics (collection rate, AR days, first-pass yield).
* Hands-on experience with EHR, clearinghouse, and billing integrations.
Hands-on experience with EHR, clearinghouse, and billing integrations.
* Proven ability to manage vendors and lead internal or outsourced RCM teams.
Proven ability to manage vendors and lead internal or outsourced RCM teams.
* Strong analytical skills with proficiency in Excel, Google Sheets, and Mode or similar BI tools.
Strong analytical skills with proficiency in Excel, Google Sheets, and Mode or similar BI tools.
What You'll Do
* Oversee end-to-end revenue operations including claims submission, payment posting, denials, and collections.
Oversee end-to-end revenue operations including claims submission, payment posting, denials, and collections.
* Own and optimize end-to-end RCM workflows, which includes several integrated external vendors, ensuring data accuracy, process efficiency, and high collection performance.
Own and optimize end-to-end RCM workflows, which includes several integrated external vendors, ensuring data accuracy, process efficiency, and high collection performance.
* Manage the patient billing process and ensure a clear, transparent, and family-friendly billing experience.
Manage the patient billing process and ensure a clear, transparent, and family-friendly billing experience.
* Analyze data to uncover operational issues (e.g., coding errors, payer lag) and drive corrective action with Candid and internal partners in Clinical Operations.
Analyze data to uncover operational issues (e.g., coding errors, payer lag) and drive corrective action with Candid and internal partners in Clinical Operations.
* Report RCM performance and insights to Finance and executive leadership.
Report RCM performance and insights to Finance and executive leadership.
* Lead and mentor a small team focused on billing, collections, and denial management.
Lead and mentor a small team focused on billing, collections, and denial management.
Nice to Haves
* Prior exposure to ABA therapy, behavioral health, or Medicaid billing.
Prior exposure to ABA therapy, behavioral health, or Medicaid billing.
* Experience using Candid and other modern RCM tools.
Experience using Candid and other modern RCM tools.
* Familiarity with AI-driven RCM automation or workflow tools.
Familiarity with AI-driven RCM automation or workflow tools.
What we Offer
* $85,000- $105,000 annual salary
$85,000- $105,000 annual salary
* Fully remote - work from anywhere in the U.S.
Fully remote - work from anywhere in the U.S.
* Flexible hours with an async-friendly team culture
Flexible hours with an async-friendly team culture
* Opportunity to work with modern tools and shape foundational systems
Opportunity to work with modern tools and shape foundational systems
More About AnswersNow
At AnswersNow, we believe that innovation should be inclusive. We welcome team members from all backgrounds, experiences, and identities. Our fully-remote team operates with trust, autonomy, and respect. Learn more about us atgetanswersnow.com.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About AnswersNow Inc
AnswersNow Inc is a company in the manager industry that hires remote workers from South Africa.