Scheduling Coordinator
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R25,900 – R33,300 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Scheduling CoordinatorLocation: Recommended: South Africa | LATAM - Colombia or the Dominican Republic (aligned to EST)Hours: Friday to Tuesday- (Fridays, Mondays, Tuesdays: 8:30 AM to 4:30 PM EST)- (Saturdays & Sundays: 8:30 AM to 12:30 PM EST)+ on-call until 8 PM ESTSalary: $1,400 - $1,800 USD monthly (targeting around $1,500 based on market preference)
About the RoleThe Scheduling Coordinator is responsible for managing caregiver schedules, handling weekend on-call needs, and supporting the operations team with key administrative tasks. This role requires strong English communication, at least two years of scheduling or staffing experience, and someone who thrives working independently across a Friday–Tuesday schedule.
The position blends real-time scheduling triage, caregiver support, and ongoing administrative tasks such as timesheet management, compliance follow-ups, and pre-authorization checks.
Key Responsibilities
* Manage caregiver schedules, ensuring efficient, timely coverage for all client visits
* Prioritize urgent staffing needs based on real-time updates and shifting caseloads
* Coordinate directly with caregivers and clients to resolve last-minute issues or schedule conflicts
* Handle weekend on-call duties, answering all incoming calls and resolving staffing or timesheet issues promptly
* Add and update all schedules in the home care scheduling systems
* Assist caregivers with clock-in/clock-out issues and chase missing timesheets
* Confirm completed shifts inside the scheduling system
* Conduct ongoing pre-authorization checks and update internal tracking
* Manage caregiver compliance follow-ups, including expirations, renewals, and case eligibility
* Support the operations team with general administrative tasks during slower scheduling periods
* Communicate clearly with caregivers who may have strong accents, as well as with clients who expect excellent English
Qualifications & Experience
* Minimum 2 years of experience in home care scheduling, staffing coordination, or similar operational role
* Excellent spoken and written English (non-negotiable for caregiver and client communication)
* Spanish is an advantage but not required
* Strong organisational skills and attention to detail
* Confident working independently, with high accountability and strong follow-through
* Availability to work Friday through Tuesday, including weekend on-call coverage to 8 PM EST
* Comfortable using scheduling systems; experience with scheduling software is a plus but not required
* Thrives in roles that mix real-time response work with ongoing administrative duties
* Suited for someone looking for stability and long-term commitment
Interview ProcessStep 1: Initial screening with recruiting teamStep 2: Client interviewStep 3: Live computer skills check during the interview (screen share required)Step 4: Offer and onboarding, including live training alongside the Scheduling Director
Additional Notes
* Weekend on-call work is usually light but must be covered; responsiveness is essential
* Training will be hands-on, with the coordinator working directly alongside the Scheduling Director in real time
* Ideal candidates are mature, independent workers who prefer stability and long-term commitment
* Latin America is preferred due to timezone alignment, English proficiency, and cultural fit
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R25,900/month, this role is on par with the average South African remote salary. The USD equivalent ($1,400/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 593 open positions on Hirezar. View all Somewhere jobs →