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Revenue Operations Manager

EasyLlama

Fully Remote
📍 Remote - Worldwide
🇿🇦 SA Friendly: 0.7/1.0

EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Our engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace. As we continue to set the standard in compliance solutions, our vision extends far beyond training-we aim to partner with thousands of organizations to reduce employee risk and foster a more inclusive and secure environment for all.

With world-class customer reviews-boasting a 96% rating on G2 from over 100 reviews-and industry-leading NPS and Customer Satisfaction scores, EasyLlama is proud to have earned the trust of over 5,000 clients, including brands like Shake Shack, WeightWatchers, Sephora, JiffyLube, and Y Combinator. Our mobile-friendly platform delivers on-demand, self-paced, and bite-sized solutions that meet employees where they are, increasing engagement and retention.

At EasyLlama, we are not just transforming compliance training-we are challenging the status quo. We have a strong culture of collaboration, innovation, and getting things done.

Our CORE values

DRIVEis how we work at EasyLlama. Weʼre Doers, Resourceful,Impactful, Valued Partners, & Excellence-Focused.
* We areDoers. We proactively make things happen.
We areDoers. We proactively make things happen.
* We areResourceful.We treat time, money, and energy as valuable.
We areResourceful.We treat time, money, and energy as valuable.
* We areImpactful. We prioritize what matters.
We areImpactful. We prioritize what matters.
* We areValued Partners. We put customers & teammates first.
We areValued Partners. We put customers & teammates first.
* We areExcellence-Obsessed. We always deliver excellent work.
We areExcellence-Obsessed. We always deliver excellent work.

From CEO to newest hire, DRIVE asks us to take ownership, solveproblems, prioritize what matters, support teammates, and deliver high-quality work.

When we live these values, our product choices, customer interactions,hiring, and promotions all help us live out our mission: to build safer andmore productive workplaces.

About the Role:

We're hiring a Revenue Operations Manager to own and elevate revenue reporting across Sales and Customer Experience. This role will be responsible for delivering accurate, timely, and trusted insights that help GTM leadership understand performance, forecast confidently, and improve execution.

This role requires deep expertise in HubSpot reporting, strong analytical skills, and operational discipline. You'll partner closely with Sales, CX, and leadership to define KPIs, build dashboards, maintain recurring reporting cadences, and ensure data-driven decision-making across the business.

Note:This is an individual contributor role with no direct reports.

Key responsibilities:

GTM Reporting & Insights
* Serve as the HubSpot reporting expert and owner of revenue performance dashboards
Serve as the HubSpot reporting expert and owner of revenue performance dashboards
* Build and maintain reports across the full funnel including lead conversion, pipeline health, win rates, deal velocity, retention, and churn
Build and maintain reports across the full funnel including lead conversion, pipeline health, win rates, deal velocity, retention, and churn
* Partner with GTM leaders to define KPIs and ensure reporting reflects agreed-upon definitions and methodology
Partner with GTM leaders to define KPIs and ensure reporting reflects agreed-upon definitions and methodology
* Deliver ad hoc reporting requests with clear documentation of filters, logic, and assumptions
Deliver ad hoc reporting requests with clear documentation of filters, logic, and assumptions
* Turn recurring reporting requests into scalable dashboards and repeatable processes
Turn recurring reporting requests into scalable dashboards and repeatable processes

Sales Performance Reporting & Cadences
* Produce and distribute a daily Sales Waterfall report to provide visibility into closed-won performance
Produce and distribute a daily Sales Waterfall report to provide visibility into closed-won performance
* Build and maintain monthly AE scorecards, including quota attainment, pipeline coverage, and key activity metrics
Build and maintain monthly AE scorecards, including quota attainment, pipeline coverage, and key activity metrics
* Support leadership reporting needs including monthly business reviews and performance summaries
Support leadership reporting needs including monthly business reviews and performance summaries
* Identify trends, bottlenecks, and opportunities through funnel analysis and performance reporting
Identify trends, bottlenecks, and opportunities through funnel analysis and performance reporting

Commissions & Operational Reporting
* Own the monthly Sales and CX commission process end-to-end, ensuring accurate and timely payouts
Own the monthly Sales and CX commission pro