Referral Coordinator Health Systems Partnerships
Midi Health
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Midi Health is open to applicants from South Africa. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Referral Coordinator - Health System Partnerships (Contract) @ Midi Health 💻Midi Health is expanding its health system and provider partnerships and is seeking a Referral Coordinator (contract) to support inbound referrals from partner organizations. In this role, you will engage referred patients, coordinate appointment scheduling, and ensure referrals move efficiently through Midi's intake workflows.Working closely with the Commercial team, you will interact with patients daily through Zendesk, phone outreach, and referral management systems to support a seamless patient experience.The ideal candidate has experience in healthcare operations, patient scheduling or coordination, or referral management and enjoys patient-facing work within structured operational workflows.This job is "HOT" 🔥You will help patients access care more quickly by ensuring referrals are processed smoothlyYou will support Midi's rapidly growing network of health system partnershipsYou will directly improve the experience for referred patientsYou will contribute to scaling referral and care coordination workflows as Midi continues to growBusiness Impact - Driving Seamless Referral Coordination 📈You will help ensure referred patients successfully schedule and access care at Midi through three core focus areas:1. Referral Intake & CoordinationManage inbound referrals from health system and provider partners, ensuring accurate intake and documentationEngage referred patients and assist with scheduling their Midi a
Referral Coordinator - Health System Partnerships (Contract) @ Midi Health 💻
Midi Health is expanding its health system and provider partnerships and is seeking a Referral Coordinator (contract) to support inbound referrals from partner organizations. In this role, you will engage referred patients, coordinate appointment scheduling, and ensure referrals move efficiently through Midi's intake workflows.
Working closely with the Commercial team, you will interact with patients daily through Zendesk, phone outreach, and referral management systems to support a seamless patient experience.
The ideal candidate has experience in healthcare operations, patient scheduling or coordination, or referral management and enjoys patient-facing work within structured operational workflows.
This job is "HOT" 🔥
* You will help patients access care more quickly by ensuring referrals are processed smoothly
* You will support Midi's rapidly growing network of health system partnerships
* You will directly improve the experience for referred patients
* You will contribute to scaling referral and care coordination workflows as Midi continues to grow
Business Impact - Driving Seamless Referral Coordination 📈
You will help ensure referred patients successfully schedule and access care at Midi through three core focus areas:
1. Referral Intake & Coordination
* Manage inbound referrals from health system and provider partners, ensuring accurate intake and documentation
* Engage referred patients and assist with scheduling their Midi a
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Midi Health
Midi Health is a company in the assistant industry that hires remote workers from South Africa.