Property Administrator

Job Overview:

Are you an organised and detail-oriented administrator with experience in UK property management? Join a reputable UK-based property firm and support their operations remotely from South Africa. As a Property Administrator, you'll be the backbone of daily property operations—handling tenant communications, coordinating maintenance, and ensuring documentation is up to date. If you have a solid understanding of the UK property landscape and a passion for providing excellent service, this role offers you the flexibility to grow your career while working remotely with a high-performing team.

Responsibilities:
* Serve as the first point of contact for tenant queries and escalate as needed
* Liaise with landlords, contractors, and letting agents to coordinate property maintenance and repairs
* Manage tenancy documentation including lease agreements, renewals, and notices
* Ensure compliance with UK property regulations (e.g. gas safety certificates, EPCs, deposits)
* Update and maintain property management systems and databases
* Support the lettings and renewals process by preparing relevant paperwork
* Assist with rent collection monitoring and arrears reporting
* Produce regular reports on property performance and maintenance issues

Qualifications and Experience:
* Minimum 2 years’ experience in a property administration or property management role
* Strong knowledge of UK residential property practices and compliance requirements
* Familiarity with property management platforms (e.g. Arthur, Fixflo, Reapit, or similar)
* Excellent written and verbal communication skills
* Highly organised, with strong attention to detail and ability to multitask
* Ability to work independently and manage time effectively in a remote setup
* Reliable internet connection and own laptop required