Operations Assistant (SA)

Job Description: Operations AssistantTeam:OperationsEmployment Type:Full-Time 8AM to 5PM ESTLocation:RemoteSalary:$2,000 – $2,500 USD / month

About the Company

Our client is a dynamic digital agency dedicated to helping brands scale through high-impact content and strategic digital marketing. We pride ourselves on agility, innovation, and high-quality production.

Mission & Impact

As ourOperations Assistant, you will be the engine behind our content machine. By streamlining content management and day-to-day operational tasks, you’ll ensure our production workflows run like clockwork, allowing the leadership team to focus on high-level scaling and growth.

Key Responsibilities
* Guest Coordination:Own the end-to-end communication and scheduling process for podcast guests, ensuring a seamless experience from outreach to recording.
Guest Coordination:Own the end-to-end communication and scheduling process for podcast guests, ensuring a seamless experience from outreach to recording.
* Live Stream Prep:Organize and prepare essential assets for live streams, including video clips, social media graphics, and technical briefs.
Live Stream Prep:Organize and prepare essential assets for live streams, including video clips, social media graphics, and technical briefs.
* Post-Production Support:Assist in editing and repurposing podcast episodes into bite-sized content for various social platforms.
Post-Production Support:Assist in editing and repurposing podcast episodes into bite-sized content for various social platforms.
* Process Management:Implement and maintain Standard Operating Procedures (SOPs) for content distribution to ensure consistency and quality.
Process Management:Implement and maintain Standard Operating Procedures (SOPs) for content distribution to ensure consistency and quality.
* Outreach:Proactively manage relationships and conduct outreach to secure high-value guests for our platforms.
Outreach:Proactively manage relationships and conduct outreach to secure high-value guests for our platforms.

Qualifications

Must-Haves:
* Proven experience insocial media managementandcontent editing.
Proven experience insocial media managementandcontent editing.
* Hands-on familiarity withYouTubeandpodcast productionworkflows.
Hands-on familiarity withYouTubeandpodcast productionworkflows.
* Exceptional organizational skills and the ability to manage multiple moving parts without dropping the ball.
Exceptional organizational skills and the ability to manage multiple moving parts without dropping the ball.
* Strong written and verbal communication skills.
Strong written and verbal communication skills.
* A self-starter mindset—you’re comfortable working independently in a remote environment.
A self-starter mindset—you’re comfortable working independently in a remote environment.

Nice-to-Haves:
* A background in digital marketing or creative content production.
A background in digital marketing or creative content production.
* Prior experience in an operations role within a media or agency setting.
Prior experience in an operations role within a media or agency setting.

Success Metrics (KPIs)

Your performance will be measured by:
* Guest Volume:Meeting monthly targets for guest scheduling and engagement.
Guest Volume:Meeting monthly targets for guest scheduling and engagement.
* Workflow Efficiency:Reducing the "lead time" for live stream preparation and execution.
Workflow Efficiency:Reducing the "lead time" for live stream preparation and execution.
* Content Quality:Maintaining high standards for edited assets and meeting audience engagement benchmarks.
Content Quality:Maintaining high standards for edited assets and meeting audience engagement benchmarks.