Implementation Engineer
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R18,500 – R74,000 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
LOOKING FOR STELLAR TOP CANDIDATES
Position:Implementation EngineerWorking Hours:Full-Time │ Mon - Fri 9am to 5pm US CSTSearch Location:GlobalSalary:$1,000 - $4,000(depending on exp and client’s final offer):The Final Salary Offer depends on the client’s decision, interview results,and experience
About the Client:
CyberNut is a security awareness training platform built specifically forK-12 schools. Our platform helps teachers, staff, and students recognize and report suspicious emails before they become real security incidents. We partner with school districts across the country to deploy phishing simulations, reporting tools, and security awareness programs designed for education environments.
About the Role:
The Implementation Engineer will support the technical onboarding and deployment of CyberNut’s solutions to K-12 customers.
In this role, you will configure integrations with Google Workspace and Microsoft 365, deploy reporting add-ons and extensions, launch baseline phishing simulations, and troubleshoot technical issues during onboarding.
Role Responsibilities:
* Assist CyberNut’s Sales team with any pre-evaluation technical questions during demonstrations and pre-deployment planning.
* Assist CyberNut’s Customer Success team with any final onboarding technical issues, questions, and overall setup during final onboarding.
* Run the technical onboarding process for new customers.
* Configure integrations with Google Workspace and Microsoft 365.
* Create Google Cloud projects, enable APIs, configure OAuth credentials, and manage service accounts.
* Register and configure Azure app registrations and Microsoft Graph API permissions.
* Deploy and maintain the Gmail add-on, Chrome extension, and Outlook add-in.
* Validate integrations and ensure the CyberNut reporting tool functions correctly.
* Launch baseline phishing simulations for new customers.
* Ensure deliverability through allowlisting and Direct Mail Injection (DMI).
* Verify reporting and analytics within the CyberNut admin console.
* Diagnose and resolve issues, including email delivery failures, add-on deployment errors, directory sync gaps, and group or OU mismatches.
* Troubleshoot using platforms such as Google Admin Console, Google Cloud Console, Azure Portal, and Microsoft 365 Admin Center.
* Partner with Sales, Customer Success, Engineering, and Product teams to resolve issues and improve integrations.
* Create technical documentation, installation guides, and onboarding materials for school IT teams.
Requirements:
Education:Bachelor’s degree in Computer Science, Information Technology, Education Technology, or a related field, or equivalent experience.
Relevant Experience
* Experience administering Google Workspace and/or Microsoft 365 environments.
* Experience working in, or with K12 school districts is highly desirable
* Experience deploying or integrating Gmail add-ons, Chrome extensions, or Outlook add-ins.
* Familiarity with Google Cloud Platform, APIs, service accounts, and OAuth configuration.
* Experience with Azure AD, app registrations, and Microsoft Graph API permissions.
* Experience configuring SAML SSO or identity integrations.
* Familiarity with email deliverability, spam filtering, and allowlisting.
Skills & Tools Used
* Strong troubleshooting and problem-solving ability.
* Ability to guide school IT staff through technical setup steps.
* Google Suite, Zoom, Google Cloud Console, Google Admin Console, Azure Portal, Microsoft 365 Admin Center, Cybernut Admin Portal, Hubspot, Fathom, Storylane, and Dock
Language: Clear written and verbal communication skills.
NOTE:We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
At R18,500/month, this role is on par with the average South African remote salary. The USD equivalent ($1,000/mo) benefits from the favourable exchange rate.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 608 open positions on Hirezar. View all Somewhere jobs →