🇿🇦 Hirezar Summary for South African Applicants

This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R22,200 – R37,000 ZAR. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Role: Client Operations & Project Coordinator

Working Hours: Flexible 40 hour work week, bulk will be Mon-Fri, should be open to an hour or two over the weekends to assist with incoming queries (EST)

Salary Range: $1200 - $2000 USD ($) per month(The final offer is at the client’s discretion and depends on the candidate’s interview result, skills, and experience.)

Type of contract:Independent Contractor

Lead intake & CRM operations
* Monitor inbound leads from website forms, The Knot, WeddingWire, and other channels.
* Ensure all leads are logged, tagged, and assigned workflows in the CRM.
* Maintain accurate lead tracking in internal worksheets.
* Execute defined pre-event upsell follow-ups at the appropriate stage.
Client onboarding & payment tracking
* Onboard signed clients into internal tracking tools and project systems.
* Send payment reminders and track partial payments.
* Flag payment issues or exceptions for management review.
Event & project coordination
* Assign and confirm subcontractors based on availability and event needs.
* Collect required event details from clients and planners (timelines, music selections, logistics).
* Request and distribute Certificates of Insurance when required.
* Communicate finalized event details to subcontractors, internal staff, and management.
* Create and manage post-production projects in the project management system.
* Handle or escalate one-off client requests and edge cases.
Post-event delivery & follow-up
* Track editing and deliverable progress.
* Send completed deliverables to clients.
* Execute post-event upsell follow-ups where applicable.
* Request reviews and client feedback.
Required Characteristics:
* Highly organized with the ability to manage many concurrent projects.
* Strong written communication skills with a professional, client-facing tone.
* Process-oriented and comfortable following structured workflows.
* Detail-driven with strong follow-through.
* Comfortable working independently in a remote environment.
* Calm and reliable under deadline-driven conditions.
Preferred Characteristics:
* Experience in event-based businesses (weddings, live events, production, hospitality).
* Prior work as a project coordinator, operations coordinator, or client services coordinator.
* Familiarity with CRMs, spreadsheets, and project management tools (e.g., 17hats, Monday, Google Sheets/Excel).
* Experience coordinating freelancers or subcontractors.
* Comfort handling light AR tasks (payment reminders, balance tracking).

Tips for South African Applicants

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Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

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Salary in Context

At R22,200/month, this role is on par with the average South African remote salary. The USD equivalent ($1,200/mo) benefits from the favourable exchange rate.

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Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

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Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Somewhere

Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 593 open positions on Hirezar. View all Somewhere jobs →