🇿🇦 Hirezar Summary for South African Applicants

This fully remote full time position at Somewhere is open to applicants from South Africa. The estimated monthly salary is R14,800 – R18,500 ZAR. This role is suited for junior-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.

Job Description

Position:Case Manager(Healthcare)Working Hours:Full-Time Mon - Friday │9:00 am - 5:00 pm PSTSearch Location:South Africa│PhilippinesSalary:800 - 1000 USD:The Final Salary Offer depends on the client’s decision, interview results,and experience

About the Role:

As our Case Manager, you’ll be the connective tissue between clients and our care providers, playing a vital role in onboarding, supporting, and guiding clients throughout their health journeys. Your work will directly contribute to client satisfaction, better health outcomes, and the overall success of our mission

Role Responsibilities:
* Onboard new clients and guide them through the initial platform setup
* Coordinate communication and scheduling between clients and care providers (coaches, therapists, etc.)
* Provide ongoing client support and ensure consistent engagement
* Manage administrative tasks, including scheduling, documentation, and follow-ups
* Maintain clear and timely communication with both clients and internal teams
* Track progress and flag issues or concerns to the appropriate team members
* Manage payment and collection schedules of clients - continuously coordinate with Sales and Clinical team based on updates
* Follow up with vendors for lab work and keep stakeholders informed
* Creation of reports(in Excel)to keep track of client progress and administrative work/tasks
Requirements:
* 1–3 years of experience in case management, client success, or related roles;Healthcare experience is a strong advantage
* Background in ‘Healthcare’or a‘genuine personal interest’in the field, with the ability to explain complex, high-level program concepts clearly and effectively
* Technically proficient, with experience usingEHR systems,CRMs (e.g., GoHighLevel), and other cloud-based tools
* Excellent Verbal and Written communication skills, with a clear and neutral accent
* Ability to confidently engage, empathize, and build strong relationships with a diverse client base; ideally, an extroverted, Type A personality
* Highly detail-oriented and exceptionally organized, with strong follow-through; project management experience is a plus
* Adaptable, proactive, and resourceful, with the ability to thrive in a fast-paced startup environment
NOTE:We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Tips for South African Applicants

⏰

Timezone Advantage

South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.

💰

Salary in Context

At R14,800/month, this role is on par with the average South African remote salary. The USD equivalent ($800/mo) benefits from the favourable exchange rate.

📋

Application Tips

Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.

🔌

Load Shedding Preparedness

If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.

About Somewhere

Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 593 open positions on Hirezar. View all Somewhere jobs →