Agency Project & Account Manager
Somewhere
🇿🇦 Hirezar Summary for South African Applicants
This fully remote full time position at Somewhere is open to applicants from South Africa. This role is suited for mid-level professionals. As a remote position, you can work from anywhere in South Africa — whether you're based in Johannesburg, Cape Town, Durban, or a smaller town.
Job Description
Agency Project & Account Manager
Location:Remote (LATAM, SA, or PH)
Hours:32+ Hours per Week (Flexible / Scalable)
Reporting to:Founder (Canada-based)
Compensation:(depending experience)
The Opportunity
We are a Canada-based digital management agency specializing in high-level social media support and content strategy. As we scale, the Founders need a dedicatedProject & Account Managerto act as the "air traffic control" for our operations.
This role is the bridge between our high-performing internal creative team (5+ specialists) and our diverse client base. You will be responsible for ensuring that deadlines are met, "bottlenecks" are cleared, and clients feel consistently supported and informed. If you have an agency background and thrive in a fast-paced, digital-first environment, we want to talk to you.
What You Will Own
1. Internal Operations & Project Management
* Workflow Oversight:Manage the daily output of 5 creatives (Social Media Managers, Graphic Designers, Content Creators).
* The "Clearance" Officer:When deadlines aren't met, you find out why. You don't just report delays; you solve the problems causing them.
* Systems Management:Own the organization withinNotion(Project Management),Trello(Task Tracking), andDropbox(File Storage).
2. Client Account Management
* The "Face" of the Agency:Conduct client kick-offs, set clear expectations for deliverables, and provide regular status updates.
* Bedside Manner:Maintain a professional, empathetic, and organized tone with all clients, ensuring they feel confident in our process.
* Reporting:Ensure communication regarding project health is delivered proactively to both the Founders and the clients.
Who You Are
* Agency Veteran:You understand the unique pressure and variety of working with multiple clients simultaneously. You know how to prioritize high-impact tasks.
* The "Sturdy" Communicator:You have excellent English skills and the "bedside manner" to handle difficult conversations with clients while keeping them happy.
* Systems Savvy:You are a power user ofNotionandTrello. You believe that if a task isn't in the PM tool, it doesn't exist.
* Problem Solver:You don't just pass messages; you identify systemic issues and suggest improvements to make the team "truck along" more efficiently.
Requirements
* Experience:3+ years in Project Management or Account Management within a marketing or digital agency.
* Tech Stack:Expert-level proficiency inNotion,Trello, andDropbox.
* Availability:Able to commit to at least 32 hours per week, with flexibility to scale as the agency grows.
* Mindset:Proactive, organized, and capable of working independently under the guidance of Canada-based leadership.
Why Join Us?
* Collaborative Environment:Work directly with the founders of a growing digital management business.
* Flexibility:Remote work with a focus on results rather than just "clocking in."
* Career Growth:As the agency expands, this role has the potential to move into a Director of Operations or Lead Account Manager position.
Tips for South African Applicants
Timezone Advantage
South Africa (SAST, UTC+2) overlaps well with European business hours and has a few hours of overlap with US East Coast. Mention your timezone flexibility in your application.
Salary in Context
Even without a listed salary, international remote roles typically pay 2-3x more than equivalent local positions in South Africa due to the exchange rate advantage.
Application Tips
Tailor your CV to international standards — use a clean format, highlight remote work experience, and include your English proficiency. Many SA applicants succeed by emphasising their strong work ethic and cultural adaptability.
Load Shedding Preparedness
If you're applying for a remote role, having a backup power solution (UPS, inverter, or generator) and mobile data as a backup internet connection shows employers you're prepared for South Africa's infrastructure challenges.
About Somewhere
Somewhere is a company in the Recruitment & Staffing industry that hires remote workers from South Africa. They currently have 608 open positions on Hirezar. View all Somewhere jobs →