Position: Utility Operations Analyst

Working Schedule: 9am-5pm EST

Job Summary

The Utility Operations Analyst is responsible for monitoring, analyzing, and optimizing utility operations to ensure efficient, cost-effective, and reliable service delivery. This role involves data analysis, process improvement, and collaboration with internal and external stakeholders to support operational goals and regulatory compliance.

Key Responsibilities
* Monitor and analyze utility usage data (electricity, water, gas, etc.) to identify trends, inefficiencies, and opportunities for cost savings.
* Prepare reports and dashboards on utility consumption, performance metrics, and operational performance.
* Collaborate with operations, engineering, and maintenance teams to implement efficiency and sustainability initiatives.
* Support utility billing, reconciliation, and cost allocation processes.
* Conduct audits and assessments to ensure compliance with regulatory standards and internal policies.
* Assist in the development and implementation of utility management strategies and operational procedures.
* Evaluate and recommend technologies, tools, and processes to improve utility operations.
* Respond to operational issues and support troubleshooting to minimize downtime or service disruption.
* Maintain accurate records of utility usage, contracts, and performance metrics.

Qualifications
* 2+ years of experience in utility operations or similar roles.
* Strong analytical and problem-solving skills with attention to detail.
* Proficiency in Microsoft Excel, data analysis tools, and reporting software.
* Knowledge of utility management, energy efficiency practices, and regulatory compliance.
* Excellent communication and collaboration skills.
* Ability to manage multiple projects and deadlines in a fast-paced environment.

Desired Competencies
* Data-driven decision-making and reporting.
* Process improvement and operational efficiency mindset.
* Familiarity with sustainability and energy-saving initiatives.
* Ability to interpret complex data and provide actionable insights.