S

SU - Customer Service Representative

Somewhere

Fully Remote
πŸ“ South Africa
πŸ‡ΏπŸ‡¦ SA Friendly: 1.0/1.0

The ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US based business and earn US Dollars!

Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and more!

Responsibilities
* Communicate with customers via phone, email and chat.
* Provide knowledgeable answers to questions about product, pricing and availability.
* Work with internal departments to meet customer's needs.
* Data entry in various platforms.
* Administrative tasks.
* Work United States business hours.
Qualifications
* An English or Afrikaans accent.
* Sales experience and comfort.
* Typing at least 50 words per minute.
* 1-5 years of customer service experience.
* Knowledge of Google Workspace and various customer relationship management softwares.
* Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
* Ability to multi-task, organize, and prioritize work.
We have a VERY strong demand among our clients for customer service representatives.