Senior Site Reliability / Gitops Engineer

<p>Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.</p>
<p>The company is founder-led, profitable, and growing.</p>
<p>We are hiring a&nbsp;<strong>Senior Site Reliability / Gitops Engineer</strong> to our Information Systems (IS) team. <span style="font-weight: 400;">This role is an opportunity for an “automation-first” senior technologist</span><span style="font-weight: 400;"> with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products.&nbsp; If you have experience of IT operations automation, Infrastructure as Code and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.</span></p>
<h2><strong>Job Summary</strong></h2>
<p><span style="font-weight: 400;">The IS team at Canonical supports and maintains all of Canonical’s IT production services. The team is in charge of running services used by over 60 million Ubuntu users.</span></p>
<p><span style="font-weight: 400;">As an Senior SRE &amp; Gitops engineer you’ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of open source infrastructure as code software, software development practices such as CI/CD pipelines, and Canonical’s leading products for software operation automation.</span></p>
<p><span style="font-weight: 400;">In addition to defining the infrastructure as code, you will improve Canonical products and the open-source technologies they’re based on by providing critical feedback to developers on how their products operate at scale. This is done by submitting bugs (and sometimes writing pull requests) and collaborating on design and implementations with other teams within the company.</span></p>
<p><span style="font-weight: 400;">You’ll be part of a global team of SREs that work together and support each other to provide the best possible services to our company, Canonical’s customers and the Ubuntu Community.</span></p>
<h2><strong>As a Senior Site Reliability / Gitops Engineer you will</strong></h2>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Drive the development of automation, Gitops in your team as an embedded tech lead</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Closely collaborate with the IS architect to align your solutions with the IS architecture vision</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Design and architect services that IS can offer to the organization as products</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Maintain operational responsibility for all of Canonical’s core services, networks, and infrastructure</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Provide assistance and work with globally distributed engineering, operations, and support peers</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Be given uninterrupted development time to focus on larger projects and automation of manual tasks</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Share your experience, know-how and best practices with other team members in design sessions, mentorship and ‘doing work together’</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Carry final responsibility for time-critical escalations</span></li>
</ul>
<h2><span style="font-weight: 400;">What we are looking for in you</span></h2>
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