Senior Partner Manager, Enterprise

<p><a href="https://pressable.com/for-agencies/?utm_term=&amp;utm_campaign=R40+%7C+PMax&amp;utm_source=adwords&amp;utm_medium=ppc&amp;hsa_acc=6711445023&amp;hsa_cam=21855154544&amp;hsa_grp=&amp;hsa_ad=&amp;hsa_src=x&amp;hsa_tgt=&amp;hsa_kw=&amp;hsa_mt=&amp;hsa_net=adwords&amp;hsa_ver=3&amp;gad_source=1&amp;gad_campaignid=21855155657&amp;gbraid=0AAAAACYYdniMaj8wT2-YOtN0lSzxBAh39&amp;gclid=Cj0KCQiA6Y7KBhCkARIsAOxhqtPeteRwKopcz8WPbPjvNygFRsd6oYiDIVtZjZLkmGTs-cILAjZAVDQaAqxVEALw_wcB">Automattic for Agencies</a>, the agency partnerships division of <a href="https://automattic.com/">Automattic</a>, is seeking a motivated Senior Partner Manager to join the team. You’ll manage and develop relationships with our most strategic agency partners, with a significant focus on driving <a href="https://wpvip.com/">WordPress VIP</a> (WPVIP) revenue. As a Senior Partner Manager, you will be responsible for maintaining a portfolio of partners and driving VIP product enablement and adoption. This includes onboarding and strategizing with new strategic agencies, as well as creating and delivering strategic plans that achieve mutual growth for VIP and our partners. You will use your extensive experience as a Partner Manager to drive partner development, renewals, and seek new opportunities within an account.<br><br><strong>As a Senior Partner Manager, you'll be responsible for:</strong></p>
<ul>
<li>Driving sales of Automattic products through partner channels with digital agencies, identifying new opportunities for revenue generation.</li>
<li>Building and maintaining strong relationships with a book of <a href="https://agencieshelp.automattic.com/knowledge-base/agency-tiering-benefits/#premier-partner">Premier partners</a>, supporting partners through their whole journey, from onboarding to expansion, by understanding their business strategy and needs.</li>
<li>Developing and executing on high-impact strategies for partner retention, net revenue retention, and partner growth.</li>
<li>Representing Automattic and building awareness of our products and services in the partner’s organization via a one-to-many approach with partners.</li>
<li>Communicating often with key stakeholders within WordPress VIP, as well as other business units, on the needs, alerts, and statuses of partner relationships.</li>
<li>Become the agency’s trusted advisor, helping them to build strong WordPress VIP business practices, deliver successful projects, and scale their own growth via Automattic for Agencies and VIP.</li>
<li>Provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions.</li>
<li>Collaborate cross-functionally with internal and external Business Unit (BU) teams, including Marketing, Sales/CS, Happiness, Product, and Executive Leadership.</li>
<li>Collaborate on marketing and sales enablement programs for partners with respective BUs.</li>
<li>Attend and support flagship <a href="https://central.wordcamp.org/">WordCamps</a>, explore potential sponsorships, and participate in partner events to drive lead generation and enhance brand visibility.</li>
<li>Gather feedback from partners to improve products, services, and the overall partnership experience.</li>
<li>Advocate for partner needs within Automattic or the partner’s respective BU niche.</li>
<li>Stay informed about industry trends, competitor activities, and market developments.</li>
<li>Use market insights to refine partnership strategies.</li>
<li>Ensure partners adhere to agreed-upon standards and compliance requirements.</li>
<li>Seek ways to enhance the overall partner ecosystem within Automattic.</li>
</ul>
<p><strong>You’re thrilled about this opportunity because you have:</strong></p>
<ul>
<li>8+ years of experience as a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager at a technology or media company (SaaS preferred).</li>
<li>Expertise in managing a high-volume portfolio of partners, and meeting/exceeding Net Revenue Retention (NRR) and growth goals.</li>
<li>Experience working with Global System Integrator/System Integrator organizations to build new alliances, introduce technology practices, maintain and scale them.</li>
<li>Demonstrated experience communicating and negotiating with C-suite and senior executive stakeholders within partner accounts and internally.&nbsp;</li>
<li>Outstanding communication. You should be great at holding people’s attention, whether presenting, talking on the phone, or writing a quick blog post.</li>
<li>Dynamic Presentation Skills: adept at presenting to individuals and groups, including C-level executives, in person or virtually.</li>
<li>Excellent interpersonal and communication skills to effectively collaborate with internal and external teams.</li>
<li>Ecosystem Familiarity: experienced with Automattic’s brands and vast product suite within the WordPress ecosystem, as well as other key brands and third-party products/solutions that a