SDR

Sales Development Representative (SDR)

Employment Type:Part-Time, Independent Contractor (20 hours/week)

Work Model:Remote

Work Hours:US Business Hours alignment(Midwest / US Central time zone alignment required)

Role Overview

We are seeking an articulate, persuasive, and proactiveSales Development Representative (SDR)based in South Africa to lead outbound phone conversions for high-value prospective clients. Operating via our GoHighLevel CRM, you will be responsible for rapidly contacting "cart abandoner" leads generated from our successful Red Light Therapy Meta (Facebook/Instagram) ad campaigns, conducting warm consultative calls, and booking in-office consultations.

In this role, you serve as the critical human bridge that turns lost digital traffic into active, high-ticket clinic clients. By replacing automated text-only follow-ups with timely, warm phone conversations, you will educate prospects on our introductory $47 promotional offer, guide them toward $147 follow-up session packages, and book qualified appointments for our clinic team to upsell into high-value treatment programs.

Key Responsibilities

1. Inbound Lead Recovery & Outbound Calling
* Rapid Lead Outreach:Contact warm "cart abandoners" and prospective leads generated from Facebook/Instagram ad campaigns immediately upon intake.
Rapid Lead Outreach:Contact warm "cart abandoners" and prospective leads generated from Facebook/Instagram ad campaigns immediately upon intake.
* Consultative Phone Conversations:Conduct phone outreach using provided call scripts to explain the benefits of Red Light Therapy, overcome objections, and deliver a polished sales message tailored to a Midwest US audience.
Consultative Phone Conversations:Conduct phone outreach using provided call scripts to explain the benefits of Red Light Therapy, overcome objections, and deliver a polished sales message tailored to a Midwest US audience.
* Package Promotion:Convert lead inquiries into initial $47 single-session promo purchases and introduce the $147 three-session add-on package ($194 total potential initial value).
Package Promotion:Convert lead inquiries into initial $47 single-session promo purchases and introduce the $147 three-session add-on package ($194 total potential initial value).

2. Appointment Setting & Funnel Optimization
* Consultation Booking:Schedule qualified prospects directly onto the clinic provider's calendar for in-office visits and treatment consultations.
Consultation Booking:Schedule qualified prospects directly onto the clinic provider's calendar for in-office visits and treatment consultations.
* No-Show Prevention:Execute systematic pre-appointment confirmation calls and reminders to ensure high show-up rates for scheduled clinic visits.
No-Show Prevention:Execute systematic pre-appointment confirmation calls and reminders to ensure high show-up rates for scheduled clinic visits.
* Direct Revenue Capture:Engage prospects directly over the phone to capture 100% of purchase revenue internally before leads fall out of the digital funnel.
Direct Revenue Capture:Engage prospects directly over the phone to capture 100% of purchase revenue internally before leads fall out of the digital funnel.

3. GoHighLevel CRM Pipeline Management
* CRM Operations:Manage active lead pipelines, call logs, and contact statuses daily insideGoHighLevel.
CRM Operations:Manage active lead pipelines, call logs, and contact statuses daily insideGoHighLevel.
* Pipeline Tracking:Document detailed interaction notes, follow-up dates, and conversion outcomes to ensure zero warm leads are left uncontacted.
Pipeline Tracking:Document detailed interaction notes, follow-up dates, and conversion outcomes to ensure zero warm leads are left uncontacted.

Required Skills & Qualifications
* A warm, neutral, North American-friendly spoken accent suited for seamless phone interactions with Midwest US clients.
A warm, neutral, North American-friendly spoken accent suited for seamless phone interactions with Midwest US clients.
* Phone Sales & Appointment Setting Experience:1–3 years of experience in an SDR, lead recovery, telemarketing, or appointment-setting role with a track record of converting warm leads into booked appointments.
Phone Sales & Appointment Setting Experience:1–3 years of experience in an SDR, lead recovery, telemarketing, or appointment-setting role with a track record of converting warm leads into booked appointments.
* Script Execution & Persuasion:Ability to follow structured sales scripts naturally while maintaining an empathetic, consultative, and non-pushy phone presence.
Script Execution & Persuasion:Ability to follow structured sales scripts naturally while maintaining an empathetic, consultative, and non-pushy phone presence.
* CRM Systems Proficiency:Hands-on experience working withGoHighLevel (GHL)or similar sales/marketing automation platforms.
CRM Systems Proficiency:Hands-on experience working withGoHighLevel (GHL)or similar sales/marketi