Sales Ops Manager

Sales Operations & Pipeline Manager

Employment Type:Full-time, Independent Contractor

Work Model:Remote

Work Hours:US Business Hours alignment

Role Overview

We are seeking a high-agency, tech-savvySales Operations & Pipeline Managerto own top-of-funnel operations, lead follow-up, and pipeline hygiene for a fast-growing legal talent and attorney placement platform.

This is not a traditional outbound SDR ticket-calling role. Sitting at the intersection of sales operations, marketing automation, pipeline management, and client onboarding, you will serve as the engine powering our Account Executive (AE). You will own multi-channel lead flows acrossGoHighLevel (GHL), Instantly, Clay, n8n, and AI automation tools—managing automated sequences, conducting targeted cold calling (1–2 hours daily), chasing warm prospects, diagnosing conversion leaks, and managing the post-sale attorney vetting and onboarding process.

Key Responsibilities

1. Top-of-Funnel Sourcing & Pipeline Management
* Multi-Channel Lead Ownership:Oversee lead capture and engagement across all inbound and outbound channels, including Indeed, PosseList, LinkedIn, cold email, referral networks, and historical lead databases.
Multi-Channel Lead Ownership:Oversee lead capture and engagement across all inbound and outbound channels, including Indeed, PosseList, LinkedIn, cold email, referral networks, and historical lead databases.
* GoHighLevel (GHL) CRM Hygiene:Maintain immaculate CRM data, track pipeline progression, enforce stage updates, and ensure zero qualified prospects drop through the cracks.
GoHighLevel (GHL) CRM Hygiene:Maintain immaculate CRM data, track pipeline progression, enforce stage updates, and ensure zero qualified prospects drop through the cracks.
* AE Calendar Optimization:Keep the Account Executive’s schedule filled with qualified meetings, handling all meeting reschedules, no-show recoveries, and pre-call qualification briefings.
AE Calendar Optimization:Keep the Account Executive’s schedule filled with qualified meetings, handling all meeting reschedules, no-show recoveries, and pre-call qualification briefings.

2. Direct Lead Qualification & Cold Calling
* Targeted Outbound Outreach:Execute 1–2 hours of focused daily cold calling to high-intent attorney prospects and institutional clients to accelerate meeting velocity.
Targeted Outbound Outreach:Execute 1–2 hours of focused daily cold calling to high-intent attorney prospects and institutional clients to accelerate meeting velocity.
* Persistent Follow-Up:Execute persistent multi-touch follow-up cadences via phone, SMS, email, and LinkedIn to convert pending inquiries into booked discovery calls.
Persistent Follow-Up:Execute persistent multi-touch follow-up cadences via phone, SMS, email, and LinkedIn to convert pending inquiries into booked discovery calls.

3. Sales Automation & Technical Infrastructure
* Workflow Automation Building:Design, deploy, and maintain lightweight automations acrossGoHighLevel, Instantly, Clay, n8n, and AI toolsto streamline follow-ups, enrich lead data, and reduce manual tasks.
Workflow Automation Building:Design, deploy, and maintain lightweight automations acrossGoHighLevel, Instantly, Clay, n8n, and AI toolsto streamline follow-ups, enrich lead data, and reduce manual tasks.
* Funnel Leak Diagnosis:Analyze conversion metrics across the funnel—identifying drop-offs in response rates, booking friction, and show-up rates, deploying targeted campaign adjustments to fix bottlenecks.
Funnel Leak Diagnosis:Analyze conversion metrics across the funnel—identifying drop-offs in response rates, booking friction, and show-up rates, deploying targeted campaign adjustments to fix bottlenecks.

4. Post-Sale Attorney Screening & Onboarding (Approx. 20%)
* Vetting & Screening Coordination:Manage the administrative screening, background verification, and vetting workflows for attorneys joining the network.
Vetting & Screening Coordination:Manage the administrative screening, background verification, and vetting workflows for attorneys joining the network.
* Account Onboarding & Support:Guide newly onboarded legal talent through initial account setup, orientation, and periodic account health check-ins to ensure long-term retention.
Account Onboarding & Support:Guide newly onboarded legal talent through initial account setup, orientation, and periodic account health check-ins to ensure long-term retention.

Required Skills & Qualifications
* Startup Grit & Ownership:High-energy, startup-ready operator with a track record of taking full ownership of sales pipelines and solving problems autonomously.
Startup Grit & Ownership:High-energy, startup-ready operator with a track record of taking full ownership of sales pipelines and solving problems autonomously.
* Sales Ops & Tech Stack Literacy:Hands-on experience building and managing workflows insideGoHighLevel (GHL)alongside cold email engines (Instantly) and data enrichment tools (Clay).
Sales Ops & Tec