Outbound Sales Representative

Location:Fully RemoteIndustry:Municipal / Government (B2G) Product SalesEmployment Type:Full-Time | Independent ContractorWorking Hours:Aligned to U.S. Eastern Time (8:30–9:00 AM ET start)

About the Company

We are a growing, founder-led company specializing in municipal solutions that support clean, well-maintained public spaces. Our core products serve cities, Parks & Recreation departments, and Public Works teams across the United States.

The business has validated strong product-market fit through one year of disciplined, high-volume municipal outbound calling conducted directly by the founder. With a proven sales pattern and repeat-order behavior established, we are now hiring a dedicated outbound sales professional to own prospecting and appointment generation.

About the Role

This is a phone-first, relationship-driven outbound sales role focused on U.S. municipalities. You will be responsible for initiating contact with cities, navigating administrative gatekeepers, identifying decision-makers, and nurturing opportunities through consistent multi-touch follow-up.

Unlike SaaS or high-velocity transactional sales, municipal selling is a slower, consultative process that rewards patience, professionalism, and persistence.

Key Responsibilities
* Conduct outbound calls to U.S. municipalities
Conduct outbound calls to U.S. municipalities
* Navigate city administrators and departmental gatekeepers
Navigate city administrators and departmental gatekeepers
* Identify and obtain correct buyer / decision-maker contacts
Identify and obtain correct buyer / decision-maker contacts
* Leave professional voicemails
Leave professional voicemails
* Send structured follow-up emails
Send structured follow-up emails
* Maintain disciplined CRM tracking
Maintain disciplined CRM tracking
* Execute 10–12 touch follow-up cycles
Execute 10–12 touch follow-up cycles
* Generate proposals using plug-and-play templates
Generate proposals using plug-and-play templates
* Support reorder follow-ups and account nurturing
Support reorder follow-ups and account nurturing
* Build long-term, recurring municipal accounts
Build long-term, recurring municipal accounts

What Success Looks Like
* Consistent daily dialing activity
Consistent daily dialing activity
* Accurate CRM hygiene and follow-up management
Accurate CRM hygiene and follow-up management
* Same-day proposal turnaround
Same-day proposal turnaround
* Professional handling of transfers and departmental routing
Professional handling of transfers and departmental routing
* Development of repeat-order municipal relationships
Development of repeat-order municipal relationships

Required Experience & Skills (Critical)
* Proven cold calling / live dialing experience
Proven cold calling / live dialing experience
* Comfortable navigating gatekeepers
Comfortable navigating gatekeepers
* Strong, confident phone presence
Strong, confident phone presence
* CRM discipline & tracking accuracy
CRM discipline & tracking accuracy
* Experience managing multi-touch sales cycles
Experience managing multi-touch sales cycles
* Ability to generate proposals using templates
Ability to generate proposals using templates
* Fast response / turnaround time
Fast response / turnaround time

Must be comfortable with:
* Long call transfers (30–45 minutes)
Long call transfers (30–45 minutes)
* Being redirected between departments
Being redirected between departments
* Slow bureaucratic decision processes
Slow bureaucratic decision processes
* Working independently without rigid daily quotas
Working independently without rigid daily quotas

Ideal Candidate Profile
* High grit & resilience
High grit & resilience
* Patient and calm under friction
Patient and calm under friction
* Persistent yet respectful communicator
Persistent yet respectful communicator
* Independent, self-managed operator
Independent, self-managed operator
* Relationship-focused mindset
Relationship-focused mindset
* Strong critical thinking skills
Strong critical thinking skills

Working Hours & Time Zone
* Start time:8:30–9:00 AM Eastern Time
Start time:8:30–9:00 AM Eastern Time
* Designed to prioritize East Coast / Mountain states coverage
Designed to prioritize East Coast / Mountain states coverage
* Training overlap with Pacific Time available if needed
Training overlap with Pacific Time available if needed