Position: Operations Chief of Staff - AI Focused

Working Schedule: 8a-5p MST

About Us

Our client is an analytics company transforming how independent schools and nonprofits use data. They are on a mission to bring AI-powered analytics to board reporting—making strategic intelligence accessible, actionable, and beautiful.

Overview

We're looking for aOperations Manager / Chief of Staffwho is part operations strategist, part AI tinkerer. You’ll build internal infrastructure usingAI agents and no-code tools, automate everything that can be automated, and support the CEO in running a lean, high-performance company. From client onboarding to monthly reporting, you’ll reduce manual workload and create scalable systems to unlock growth.

If you’re the type who builds GPT agents in your spare time, runs your life in Notion + Zapier, and dreams in workflows—this is your role..

Key Responsibilities
* Design and deploy AI-powered agentsto automate internal processes (client onboarding, reporting QA, outreach, support)
* Build and optimize workflows usingno-code automation tools(Zapier, Make, Airtable, Notion, HubSpot, etc.)
* Identify and eliminate bottlenecks in every part of the business—from sales and ops to client delivery
* Create internal dashboards, trackers, and systems for task management and project tracking
* Serve as the founder’s right hand—prioritizing tasks, running special projects, and helping keep the company aligned and efficient
* Support hiring, contractor coordination, and team communication systems
* Build a knowledge base and SOP library so everything runs like a product
* Operational Support & CoordinationServe as a jack-of-all-trades, supporting across various operational and administrative tasks.Act as a liaison for the rest of the team to ensure smooth communication and alignment.Manage client to-do lists, deadlines, and priorities to keep the team on track.
* Serve as a jack-of-all-trades, supporting across various operational and administrative tasks.
* Act as a liaison for the rest of the team to ensure smooth communication and alignment.
* Manage client to-do lists, deadlines, and priorities to keep the team on track.
* AI & Process OptimizationResearch, evaluate, and implement AI tools to automate internal processes such as transcribing sales calls, generating sales scripts, and other productivity enhancements.Streamline, document, and maintainstandard operating procedures (SOPs)to increase efficiency and scalability.Continuously identify opportunities to leverage AI and automation to improve operations and reduce manual work.
* Research, evaluate, and implement AI tools to automate internal processes such as transcribing sales calls, generating sales scripts, and other productivity enhancements.
* Streamline, document, and maintainstandard operating procedures (SOPs)to increase efficiency and scalability.
* Continuously identify opportunities to leverage AI and automation to improve operations and reduce manual work.
* Administrative ManagementOversee scheduling, calendar management, and travel planning.Handle expense reporting and other administrative functions.Support day-to-day operations and ensure effective execution of business priorities.
* Oversee scheduling, calendar management, and travel planning.
* Handle expense reporting and other administrative functions.
* Support day-to-day operations and ensure effective execution of business priorities.

Qualifications
* 3-5 years in startup operations, systems design, automation, or a Chief of Staff-type role
* Strong experience withautomation platforms(Zapier, Make, Airtable, Notion, HubSpot)
* Comfortablebuilding and integrating AI tools and agents(GPT-based workflows, no-code AI agents, Slackbots, etc.)
* Systems thinker: you love building once and automating forever
* Experience managing projects across functions with minimal oversight
* Exceptional communication skills, both written and verbal.
* Proactive problem-solver with a high level of adaptability.
* Strong attention to detail, with the ability to balance strategic thinking and tactical execution.Bonus: Experience in SaaS, analytics, or nonprofit/education sectorsBonus: Familiarity with BigQuery, Looker Studio, or data analytics tools
* Bonus: Experience in SaaS, analytics, or nonprofit/education sectors
* Bonus: Familiarity with BigQuery, Looker Studio, or data analytics tools