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Role: Operations AnalystPriority Location: AnyWorking Hours: 8AM - 5PM (Mon - Fri) ESTSalary Range: $1800 - $3000 USD per month.(The final offer is at the client’s discretion)Type of contract:Independent ContractorType of job:Remote

Role Overview:

We are looking for an Operations Analyst to lead and scale our global logistics network. You will work closely with our carriers, global third-party logistics providers (3PLs) and internal software and data teams. It will require fast paced problem solving, innovative thinking, and startup flexibility. A successful candidate will be self-driven, versatile, and flexible.

Key Responsibilities:
* Interface with warehouses located around the world to create scalable operationimprovements working with their WMS, staff and billing
* Quickly become an expert in multiple warehouse software systems and work closely with internal engineering teams to connect the systems and provide analysis
* Manage and monitor the performance of many freight and parcel shipments, while developing reporting and processes to streamline
* Address escalations from support teams and develop documentation and self-service tools that can be utilized internally
* Diagnose and address customs clearance issues and work with external clients
Qualifications & Skills:
* Bachelor’s degree in business, operations or engineering
* 2+ years in fulfillment, business operations, or analytics at high-growth tech/operations company, consulting, or investment banking
* Flexibility to work across multiple time zones but primarily in EST/CST hours
* Analytical and precise problem solver
* High acumen; able to rapidly learn many subject matters
* Strong problem solving and debugging skills; solves immediate problems with a bent towards building long term solutions
* History of Process Documentation and Improvement
* Willingness to jump in and figure things out even when outside of your specific scope / comfort zone.
Preferences:
* Experience working with 3PLs and fulfillment centers
* Quantitative or technical skills e.g. SQL, Python, math
* Experience with freight, customs, taxes or product compliance
* Experience with high volume Ecommerce small pack shipping